IT Support Technician

hace 3 días

Madrid, España Sedgwick A tiempo completo

IT Support Technician (Local Technology Coordinator)Sedgwick Madrid, Community of Madrid, SpainAbout The RoleWe are seeking an IT Support Technician (Local Technology Coordinator) to serve as the primary on‑site technology contact for our Spanish and Portuguese offices. This role combines hardware asset management with hands‑on IT support for employees, ensuring reliable, secure, and efficient technology services across the region.Core SkillsHands‑on IT support for employees (hardware & software troubleshooting)Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) supportWindows device setup, configuration, and maintenanceHardware lifecycle management (procurement, deployment, ITAD)Endpoint management tools (Microsoft Intune / Endpoint Manager)ITIL framework knowledge (incident, problem, change management)Strong organisational and communication skillsCustomer‑focused, service‑oriented approachPro‑active attitude and willingness to learn moreKey ResponsibilitiesProvide first‑line and second‑line IT support for Sedgwick employees.Troubleshoot hardware, software,

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