Specialist Customer Care Advisor

hace 6 días


Barcelona, España Olala! A tiempo completo

Olala is an international hospitality and real estate group, developing, owning, and operating hotels, vacation rentals, and food & beverage concepts worldwide.Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.Since 1996, we have built a presence in 17 cities worldwide, combining global expertise with local insight. Our mission is to deliver smart, technology-driven, and design-forward accommodations that meet the needs of today’s traveler while upholding the highest standards of service.We are seeking a dynamic and result-oriented Customer Care Specialist with advanced English level to join our team. As a Customer Care Specialist, you will represent a hospitality industry leader connecting people worldwide to unique travel experiences. Provide Expert-Level Guest Support: Utilize in-depth knowledge and advanced resources to identify, diagnose, and resolve more intricate issues that Tier 1 support may escalate. Manage and respond to guest inquiries across various channels, including telephone, email, WhatsApp, Facebook, and others. Suggest and implement innovative ideas to enhance the overall guest experience and contribute to the continuous improvement of support processes. At least 2 years of previous experience in Customer Care.Spanish and English proficiency are required; French is a plus.Availability to work on flexible working different shift patterns and weekends.Fruit, coffee & milk is on usYou will have access to apply for our private healthcare after a probation period of 6 or 12 months, depending on your type of contract.We’ll develop a compensation bonus plan based on your performance and individual projects linked to the company goals.Flex day: Your flexibility is important. Enjoy the possibility of working from home 1 day a week.Events: Team buildings, office events and once a month Olala Group invites you to an afterworkPet friendly days at the office - we want to meet your furry friendAdditionally, we believe in taking action towards curving the impact that our company has on its environments. xsgfvud This includes implementing energy efficient practices and engaging in community projects that promote cultural preservation among others actions.



  • Barcelona, España Olala! A tiempo completo

    Olala! is an international hospitality and real estate group, developing, owning, and operating hotels, vacation rentals, and food & beverage concepts worldwide.Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.Since 1996, we have built a presence in 17 cities worldwide,...


  • Barcelona, Barcelona, España CBT A tiempo completo

    Job Title: Dutch-Speaking Customer Care AdvisorLocation: Barcelona, SpainJob Type: Full-timeDepartment: Customer CareAbout CBT Moving:At CBT Moving, we are committed to providing exceptional customer experiences and making the process as smooth and efficient as possible for our clients. We are an innovative and fast-growing company that thrives on...


  • Barcelona, Barcelona, España Kabilio A tiempo completo

    Customer Care Specialist | Kabilio Forma parte de la revolución en la atención al clienteEn Kabilio, estamos transformando la gestión contable y fiscal con tecnología de vanguardia. Nuestra misión es maximizar la eficiencia de los despachos profesionales y pymes, eliminando procesos manuales obsoletos. Con el respaldo de inversores internacionales y un...


  • Barcelona, España Amenitiz A tiempo completo

    At Amenitiz, we're on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we're more than just another SaaS scale-up—we're revolutionizing one of the world's oldest industries. With over $50 million raised from top-tier VCs who...

  • Customer Care Specialist

    hace 16 horas


    Barcelona, Barcelona, España Grow-Talent A tiempo completo

    Grow- is working with a BPO with great employee satisfaction ratings to find experienced German-speaking Customer Care Specialists to work remotely in Croatia. The successful candidates would support customers of financial services company. Position: Customer Care Specialist with GermanLocation: Remote/work from home in CroatiaEmployment type:...


  • barcelona, España Olala! A tiempo completo

    About Olala! Olala! is an international hospitality and real estate group, developing, owning, and operating hotels, vacation rentals, and food & beverage concepts worldwide. Since 1996, we have built a presence in 17 cities worldwide, combining global expertise with local insight. Our mission is to deliver smart, technology-driven, and design-forward...


  • Barcelona, Barcelona, España Amenitiz A tiempo completo

    At Amenitiz, we're on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia.Empowering over 14,000 hoteliers worldwide, we're more than just another SaaS scale-up—we're revolutionizing one of the world's oldest industries. With over $50 million raised from top-tier VCs who back...

  • Customer Care Specialist

    hace 14 horas


    Barcelona, España De'Longhi Group A tiempo completo

    Job Responsibilities We are looking for a highly motivated and solutions-oriented Customer Care Specialist to join our Customer Care Department in Spain (Barcelona). Reporting and working closely with the Customer Experience Manager, you will be responsible for delivering outstanding service, resolving inquiries and driving customer satisfaction across all...

  • Customer Care Specialist

    hace 2 semanas


    Barcelona, España Amenitiz A tiempo completo

    At Amenitiz, we're on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we're more than just another SaaS scale-up—we're revolutionizing one of the world's oldest industries. With over $50 million raised from top-tier VCs who...


  • Barcelona, España Amenitiz A tiempo completo

    At Amenitiz, we're on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we're more than just another SaaS scale-up—we're revolutionizing one of the world's oldest industries. With over $50 million raised from top-tier VCs who...