Specialist Customer Care Advisor
hace 2 semanas
Olala is an international hospitality and real estate group, developing, owning, and operating hotels, vacation rentals, and food & beverage concepts worldwide.Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.Since 1996, we have built a presence in 17 cities worldwide, combining global expertise with local insight. Our mission is to deliver smart, technology-driven, and design-forward accommodations that meet the needs of today’s traveler while upholding the highest standards of service.We are seeking a dynamic and result-oriented Customer Care Specialist with advanced English level to join our team. As a Customer Care Specialist, you will represent a hospitality industry leader connecting people worldwide to unique travel experiences. Provide Expert-Level Guest Support: Utilize in-depth knowledge and advanced resources to identify, diagnose, and resolve more intricate issues that Tier 1 support may escalate. Manage and respond to guest inquiries across various channels, including telephone, email, WhatsApp, Facebook, and others. Suggest and implement innovative ideas to enhance the overall guest experience and contribute to the continuous improvement of support processes. At least 2 years of previous experience in Customer Care.Spanish and English proficiency are required; French is a plus.Availability to work on flexible working different shift patterns and weekends.Fruit, coffee & milk is on usYou will have access to apply for our private healthcare after a probation period of 6 or 12 months, depending on your type of contract.We’ll develop a compensation bonus plan based on your performance and individual projects linked to the company goals.Flex day: Your flexibility is important. Enjoy the possibility of working from home 1 day a week.Events: Team buildings, office events and once a month Olala Group invites you to an afterworkPet friendly days at the office - we want to meet your furry friendAdditionally, we believe in taking action towards curving the impact that our company has on its environments. xcskxlj This includes implementing energy efficient practices and engaging in community projects that promote cultural preservation among others actions.
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Dutch-Speaking Customer Care Advisor
hace 7 días
Barcelona, España CBT A tiempo completoJob Title: Dutch-Speaking Customer Care Advisor Location: Barcelona, SpainJob Type: Full-timeDepartment: Customer Care About CBT Moving:At CBT Moving, we are committed to providing exceptional customer experiences and making the process as smooth and efficient as possible for our clients. We are an innovative and fast-growing company that thrives on...
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Dutch-Speaking Customer Care Advisor
hace 2 semanas
Barcelona, Barcelona, España CBT A tiempo completoJob Title: Dutch-Speaking Customer Care AdvisorLocation: Barcelona, SpainJob Type: Full-timeDepartment: Customer CareAbout CBT Moving:At CBT Moving, we are committed to providing exceptional customer experiences and making the process as smooth and efficient as possible for our clients. We are an innovative and fast-growing company that thrives on...
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Customer Care Specialist
hace 7 días
Barcelona, España Grow-Talent A tiempo completoGrow- is working with a BPO with great employee satisfaction ratings to find experienced German-speaking Customer Care Specialists to work remotely in Croatia. The successful candidates would support customers of financial services company. Position: Customer Care Specialist with German Location: Remote/work from home in CroatiaEmployment type:...
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Customer Care Specialist
hace 2 semanas
Barcelona, España Amenitiz A tiempo completoAt Amenitiz, we're on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we're more than just another SaaS scale-up—we're revolutionizing one of the world's oldest industries. With over $50 million raised from top-tier VCs who...
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Barcelona, España Perk A tiempo completoA global SaaS company is seeking a Customer Care Specialist to deliver exceptional customer experiences. You will respond to customer queries and troubleshoot issues primarily for German-speaking clients. An ideal candidate has at least one year of customer care experience and is fluent in English and German. Located in Barcelona, this role requires both...
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Customer Care Specialist
hace 2 semanas
Barcelona, Barcelona, España Grow-Talent A tiempo completoGrow- is working with a BPO with great employee satisfaction ratings to find experienced German-speaking Customer Care Specialists to work remotely in Croatia. The successful candidates would support customers of financial services company. Position: Customer Care Specialist with GermanLocation: Remote/work from home in CroatiaEmployment type:...
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English-French Speaking Customer Care Specialist
hace 3 días
Barcelona, España Olala Group A tiempo completoA leading hospitality company in Barcelona is seeking a Customer Care Specialist who is fluent in Spanish, English, and French. The role involves providing exceptional guest support via multiple channels while resolving complex issues. Candidates should have at least 2 years of customer care experience and strong communication skills. Opportunities for...
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Customer Care Specialist
hace 1 semana
Barcelona, Barcelona, España Qualifio A tiempo completoJob DescriptionJoin our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group.About QNTM: QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specialises in supporting marketing activation platforms.Based inBarcelona,our office...
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Customer Care Specialist
hace 2 semanas
Barcelona, España De'Longhi Group A tiempo completoJob Responsibilities We are looking for a highly motivated and solutions-oriented Customer Care Specialist to join our Customer Care Department in Spain (Barcelona). Reporting and working closely with the Customer Experience Manager, you will be responsible for delivering outstanding service, resolving inquiries and driving customer satisfaction across all...
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Customer Care Specialist
hace 1 semana
Barcelona, Barcelona, España Amenitiz A tiempo completoAt Amenitiz, we're on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia.Empowering over 14,000 hoteliers worldwide, we're more than just another SaaS scale-up—we're revolutionizing one of the world's oldest industries. With over $50 million raised from top-tier VCs who back...
