Contact Centre Team Leader
hace 6 días
Global Contact Center Executive - FrenchHBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We are seeking a Global Contact Center Executive to join our dynamic Contact Center team. In this role, you will support our clients and suppliers, contributing to one of our core missions: delivering unique holiday experiences to our customers .The primary responsibility of this role is to assist clients—including tour operators, travel agencies, and end customers—with their inquiries, liaise with suppliers, and manage bookings in alignment with the standards and procedures of the Operations Department. Document all call activity clearly and accurately in the Back Office system.Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo.Respond promptly and precisely to online and email requests.Monitor and manage bookings, including reservations, special requests, amendments, and cancellations.Escalate issues appropriately, following Contact Center protocols.Maintain high standards of service quality and professionalism.Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).Proficiency in English and French (spoken and written).Consistent focus and enthusiasm throughout the work shift. xsgfvud You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider.
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Team Leader Contact Center
hace 1 semana
Valencia, España KGR A tiempo completoWe are recruiting for an international company a Team Leader for their contact center in Valencia **Your missions**: - Take responsibility over the Team Management - Monitor and report team performance - Give regular feedback on the agents' individual performance - Organize weekly meetings to give feedback on team performance, inform on new procedures,...
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Store Team Leader
hace 17 horas
Valencia, España Marlex A tiempo completoDesde Marlex estamos colaborando con importante empresa líder en el sector de la moda, que actualmente se encuentra en búsqueda de un Store Team Leader para sus corners estratégicos de venta en ECI de Valencia. **¿Cuál será tu misión en la empresa?** Como team leader de tienda, la persona seleccionada se encargará de: - Actuar como un modelo a...
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Planning Team Leader
hace 3 semanas
Valencia, España SGS A tiempo completoWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionWe are seeking a highly...
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Customer Experience Team Leader
hace 3 días
Valencia, España Acertto A tiempo completo**Description**: Set in the heart of one of Europe´s most popular cities to live, a leading boutique CX company is hiring a **Customer Experience Team Leader** to join their fast growing team. This CX boutique specialises in providing incredibly high standard customer experience support for fast-growing scale-ups across Europe. The CX Team Leader will be...
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Team Leader Comercial – Sector Servicios
hace 4 semanas
Valencia, España Hays A tiempo completo¿Tienes experiencia gestionando equipos comerciales en el sector servicios? ¡Este es tu proyecto! Empresa líder en consultoría de gestión empresarial en su sector busca incorporar un/a Team Leader para gestionar el equipo comercial de Levante.
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Quality Team Leader
hace 2 semanas
Valencia, España GXO Logistics, Inc. A tiempo completoLogistics at full potential Ready to take your career global in the Netherlands? Join a world-renowned fast fashion brand where ambition meets opportunity. If you’re passionate about quality and eager to develop your career further within a different Country and shape a high-performing department, this is your chance to make an impact. For our Quality...
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Quality Team Leader
hace 4 días
Valencia, España GXO Logistics, Inc. A tiempo completoLogistics at full potential A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte! Ready to take your career global in the Netherlands? Join a world-renowned fast fashion brand where ambition meets opportunity. If you’re passionate about...
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ONCÓLOGO/A VALENCIA
hace 3 días
Valencia, España Leader Clinics A tiempo completoOverview Oferta de Empleo: Médico especialista en Oncología - Valencia (Leader Clinics) Requisitos Titulación y especialidad via MIR. Disponibilidad inmediata. Se valorará formación en técnicas avanzadas. Se ofrece Contrato indefinido con jornada completa de 40h. Retribución competitiva y beneficios. Excelente ambiente laboral. Contacto Contacto:...
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Sea Team Leader
hace 2 semanas
Valencia, España Acertto A tiempo completo**Description**: An innovative marketing company is in search of an experienced SEA team leader to become the Head of the SEA/PPC team and team leader for their exciting new project! Based in the beautiful city of Valencia, your task will be to develop and lead a global multinational team specialised in paid campaigns, this is an incredible opportunity to...
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Sea Team Leader
hace 2 semanas
Valencia, España ACERTTO TALENT LINKERS A tiempo completoAn innovative marketing company is in search of an experienced SEA team leader to become the Head of the SEA/PPC team and team leader for their exciting new project! Based in the beautiful city of Valencia, your task will be to develop and lead a global multinational team specialised in paid campaigns, this is an incredible opportunity to be part of an...
