Customer Success Agent
hace 1 día
Company description Are you passionate about helping clients succeed in a digital, hybrid, and AI-driven world? At ClearPeople, we deliver Atlas, our award-winning Intelligent Knowledge Platform built on Microsoft 365, empowering organizations to democratize knowledge and create connected, productive work environments. As demand for Atlas grows, we’re expanding our Customer Success team We’re looking for a highly engaging, proactive Customer Success Agent (CSA) to help our clients unlock the full value of Atlas post-implementation. ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación.What You’ll Do: Be the first point of contact for client users, guiding them to get the most from Atlas. Deliver hands-on service desk support and targeted training, both reactively (service tickets) and proactively (knowledge base, training sessions). Collaborate with Implementation Consultants and escalate technical queries as needed. Continuously master new Atlas features and deliver training to clients. Contribute to our knowledge base and help shape processes for a growing Customer Success team. What We’re Looking For: Proven experience in a service desk or customer success role, preferably in a Microsoft 365 environment. Excellent written and verbal English communication skills. Experience with Microsoft 365 tools (Teams, SharePoint, OneDrive, Outlook) and Microsoft Azure; certifications are a plus. Adaptability to keep-up with quickly changing technologies like AI. Experience with AI or supporting AI products will be seen as a plus Strong organizational, troubleshooting, and problem-solving skills. Experience with Zendesk is a plus. Flexibility to support clients across UK, Europe, UAE, and US time zones. Why ClearPeople? Fully remote, inclusive, and supportive ‘One Family’ culture. 37.5-hour work week, Monday to Friday, with 25 days paid holiday. Opportunity to shape the future of digital workplaces and grow your career. Ready to make an impact? xsgfvud Apply now and help our clients thrive with Atlas
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Customer Success Agent
hace 2 días
Valencia, España ClearPeople A tiempo completoCompany description Are you passionate about helping clients succeed in a digital, hybrid, and AI-driven world? At ClearPeople, we deliver Atlas, our award-winning Intelligent Knowledge Platform built on Microsoft 365, empowering organizations to democratize knowledge and create connected, productive work environments. As demand for Atlas grows, we’re...
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Customer Success Manager
hace 1 semana
Valencia, España Quanta A tiempo completoCustomer Success ManagerHigh growth SaaS cybersecurity vendor in Valencia is looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will handle some of the largest and most strategic customers, plus be a key player in the Customer Success team.What it takes:2-5+...
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Customer Success Manager
hace 10 horas
Valencia, Valencia, España Quanta A tiempo completoWe're working with a high-growth SaaS business in the cybersecurity space that's expanding its Customer Success team to support a growing customer base. They're looking for a Customer Success Manager to help drive revenue retention, logo retention, and expansion across SMB and Mid-Market customers.This role is well suited to someone early in their Customer...
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Customer Success | KAM
hace 1 semana
Valencia, España Vidext A tiempo completoVidext, Valencia, Valencian Community, Spain¡Únete a la revolución de la inteligencia artificial en Vidext !La comunicación corporativa necesita cambiar porque la forma en que consumimos contenido ya ha cambiado.Vidext es una scale-up que está transformando cómo las empresas crean, comparten y miden su contenido, mediante plataformas de comunicación...
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Customer Success
hace 3 días
Valencia, España Finaer España A tiempo completo¡Únete a Finaer y crece con nosotros! 🚀 Buscamos Customer Success para que se una al equipo Comercial Objetivo: El Customer Success tiene como objetivo maximizar el valor de la cartera activa de clientes, impulsando la retención, satisfacción y crecimiento de operaciones de clientes.. Responsabilidades Principales - Gestión de cuentas activas y...
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Seller Customer Service Agent – German speaker
hace 1 semana
Valencia, España Essence Coaching Group A tiempo completoSeller Customer Service Agent – German speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: German + English Monthly salary: 1200 Euro gross Role Overview We are looking for German-speaking Seller Customer Service Agents to support sellers on a global digital platform. This role combines customer service and sales awareness,...
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Customer Success
hace 2 semanas
Valencia, España Prodevelop A tiempo completoSer el punto de contacto principal para los clientes asignados, garantizando una experiencia fluida y satisfactoria en el uso de nuestras soluciones.Acompañar al cliente durante el ciclo de vida una vez se ha implantado el producto, especialmente en el seguimiento y sus renovaciones.Entender en profundidad las necesidades del cliente y traducirlas en planes...
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Customer Success Manager
hace 3 semanas
Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. What it takes: - 2-5+ years of...
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Customer Success Manager
hace 3 semanas
Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team.What it takes:2-5+ years of...
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Customer Success Manager
hace 3 semanas
Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. Todos los posibles candidatos deben...
