Customer Success Manager
hace 2 semanas
High growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team.What it takes:2-5+ years of experience in Customer Success, Account Management or similar position, with a focus on SMB and Mid-Market customers, preferably in SaaSProven track record of successfully managing, renewing and growing customers from a large book of businessStrong communication skills, both verbal and written, with the ability to relay information in a clear manner to a customer, particularly around complicated topics and metricsProven track record of achieving and exceeding retention, renewal and upsell targetsFamiliar with key metrics within a retention team, such as NRR, ARR, Churn and Renewal RateDemonstrable pipeline management skills and experienceSomeone who can work and pivot in a fast-paced startup environmentA strong multi-tasker, who can successfully handle multiple tasks and objectives at one timeNice to have:Previous experience as a CSM, helping coach and mentor other CSMs on best practices, process and workflowsExperience working within a fast-paced start-up environmentPrevious upselling and cross-selling experienceFull lifecycle management within an SMB and / or Mid-Market B2B environmentExperience identifying processes or workflows that need improvement and delivering data-driven solutionsExperience in Cyber SecurityTo be considered for this role please send through your CV.
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Customer Success Manager
hace 7 días
Valencia, España Quanta A tiempo completoCustomer Success ManagerHigh growth SaaS cybersecurity vendor in Valencia is looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will handle some of the largest and most strategic customers, plus be a key player in the Customer Success team.What it takes:2-5+...
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Customer Success Manager
hace 2 semanas
Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. What it takes: - 2-5+ years of...
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Customer Success Manager
hace 2 semanas
Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. Todos los posibles candidatos deben...
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Customer Success Manager Kam
hace 2 semanas
Valencia, España Vidext A tiempo completoPerfil **Customer Success** - Contrato **Contrato Indefinido** **Jornada completa** - Localización **Valencia, Valencia/València, España** - Experiência **3 Años de Experiência** Descripción - ¡Únete a la revolución de la inteligencia artificial en **Vidext**! La comunicación corporativa necesita cambiar porque la forma en que consumimos...
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Customer Success | KAM
hace 7 días
Valencia, España Vidext A tiempo completoVidext, Valencia, Valencian Community, Spain¡Únete a la revolución de la inteligencia artificial en Vidext !La comunicación corporativa necesita cambiar porque la forma en que consumimos contenido ya ha cambiado.Vidext es una scale-up que está transformando cómo las empresas crean, comparten y miden su contenido, mediante plataformas de comunicación...
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Customer success manager
hace 1 semana
Valencia do Sil, España Quanta A tiempo completoHigh growth Saa S cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team.¿Tiene lo que se necesita para...
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Customer Success Manager
hace 5 días
Valencia, España Grupo Gomez Restauración SL A tiempo completoEn Yurest, seguimos creciendo y queremos sumar a nuestro equipo de Customer Experience a un/a Customer Success Manager (CSM) que comparta nuestra pasión por acompañar a los clientes. Buscamos a alguien que combine empatía con pensamiento analítico, que disfrute entender el negocio del cliente, anticipar sus necesidades y convertir datos en acciones que...
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Customer Success Manager para Ebolution
hace 6 horas
Valencia, España Hanbai.io A tiempo completoCustomer Success Manager — EbolutionSobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. SomosPartner of the Yearde BigCommerce y un aliado estratégico para compañías líderes de retail, industria y distribución. Iniciamos...
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Customer Success Kam
hace 1 semana
Valencia, España Vidext A tiempo completoPerfil **Customer Success** - Contrato **Contrato Indefinido** **Jornada completa** - Localización **Valencia, Valencia/València, España** - Experiência **3 Años de Experiência** Descripción - ¡Únete a la revolución de la inteligencia artificial en **Vidext**! La comunicación corporativa necesita cambiar porque la forma en que consumimos...
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Valencia, España Qatium A tiempo completoA water tech company based in Spain is seeking a Customer Success Manager to drive customer engagement and satisfaction. The ideal candidate should have extensive experience in Customer Success, particularly in the SaaS space, and be proficient with tools like HubSpot and Salesforce. This position is fully remote and offers the chance to be part of a...
