Technical Support Manager: Lead L2/L3 with Engineering Impact

Perk is seeking a hands-on Technical Support Manager to lead the Level 2 team, bridging Customer Care and Engineering. You will elevate technical maturity, improve workflows and tooling, and empower the team to resolve increasingly complex issues with autonomy.You will coach and mentor engineers, shape automation and AI usage in support, and help define the...

Perk is seeking a hands-on Technical Support Manager to lead the Level 2 team, bridging Customer Care and Engineering. You will elevate technical maturity, improve workflows and tooling, and empower the team to resolve increasingly complex issues with autonomy.You will coach and mentor engineers, shape automation and AI usage in support, and help define the...

Perk is scaling its Spend Customer Care, seeking a hands-on technical leader to guide the Level 2 team and collaborate closely with Engineering. You will raise technical maturity, improve workflows, and empower care to resolve complex issues independently.You will coach engineers and support staff, shape the L2/L3 collaboration model, and drive automation...

Perk is scaling its Spend Customer Care, seeking a hands-on technical leader to guide the Level 2 team and collaborate closely with Engineering. You will raise technical maturity, improve workflows, and empower care to resolve complex issues independently.You will coach engineers and support staff, shape the L2/L3 collaboration model, and drive automation...

Can you imagine supporting international clinical software applications with real operational impact?Join a technical support project focused on a portfolio of clinical software applications. You will provide second level support, analyze incidents, support application configuration and integrations with Laboratory Information Systems (LIS), acting as the...

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation,...

Pioneer of online flash sales since 2001 and key player in European e-commerce, Veepee collaborates with over 7,000 brands to offer highly discounted products available for a limited time. Operating across various sectors, including fashion, home, wine, travel or beauty... Veepee achieved a turnover of 3.3 billion euros incl. VAT in 2024 and employs 5,000...

Role Overview We are seeking a highly experienced Lead Technical Support Engineer to operate as the senior technical leader within the support organization. This role builds upon the Senior Technical Support Engineer (L2) foundation, expanding into technical leadership, cross‑functional influence, and operational ownership. The Lead Engineer serves as the...

Can you imagine supporting international clinical software applications with real operational impact?Join a technical support project focused on a portfolio of clinical software applications. You will provide second level support, analyze incidents, support application configuration and integrations with Laboratory Information Systems (LIS), acting as the...