Empleos actuales relacionados con Service Delivery Manager - Barcelona - DeviceNow Solutions Pvt Ltd
-
Service Delivery Manager
hace 1 semana
Barcelona, España NTT DATA, Inc. A tiempo completoService Delivery Manager – NTT DATA, Inc. Location: Remote – candidates can be based anywhere in Spain. We're looking for a seasoned Service Delivery Manager to oversee the end‐to‐end delivery of managed services contracts, ensuring client satisfaction, contract profitability and service quality for our diverse client base. The role involves...
-
Senior Product Manager, Self-service Fulfillment
hace 1 semana
Barcelona, España Delivery Hero A tiempo completoSenior Product Manager, Self-service Fulfillment - Quick CommerceSenior Product Manager, Self-service Fulfillment - Quick Commerce3 days ago Be among the first 25 applicantsAs the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 70 countries worldwide, powered by...
-
Service Delivery Manager
hace 2 semanas
Barcelona, España NTT A tiempo completoMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATA The Service...
-
IT Service Delivery Manager
hace 6 días
Barcelona, España Zurich Insurance A tiempo completo**Our opportunity** Join our dynamic IT team dedicated to: - Delivering high-quality IT services that meet the needs of our clients and staff - Implementing and managing service delivery processes, metrics, and reporting - Continuously improving our IT service delivery standards and practices As an IT Service Delivery Manager, you will oversee all aspects...
-
Service Delivery Manager
hace 1 minuto
Barcelona, Barcelona, España Talent-R A tiempo completoService Delivery Manager | Critical Incident & IT Operations | Spain Where: Hybrid – Barcelona City Center (onsite presence required, not daily) Who: Service Delivery Manager (Freelance or Permanent) Company: [Confidential – Global IT Organization] Location: Barcelona (Spain)The CompanyA global organization focused on digital transformation, service...
-
IT Service Delivery Manager
hace 2 semanas
Barcelona, España Insight International (UK) Ltd A tiempo completoRole: IT Service Delivery Manager ¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación. Job Type: Permanent Lead the global delivery efforts for Strategic client accounts, manage end-to-end service, ensuring alignment with business objectives with Revenue as the...
-
Service Delivery Manager
hace 5 días
Barcelona, España NTT DATA, Inc. A tiempo completoService Delivery Manager – NTT DATA, Inc. Location: Remote – candidates can be based anywhere in Spain. We’re looking for a seasoned Service Delivery Manager to oversee the end‑to‑end delivery of managed services contracts, ensuring client satisfaction, contract profitability and service quality for our diverse client base. The role involves...
-
Manager Service Delivery
hace 1 semana
Barcelona, España Expereo A tiempo completo**Manager Service Delivery**: **Barcelona** **WHO WE ARE**: Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet...
-
Service Delivery Manager
hace 1 semana
Barcelona, España NTT A tiempo completoMake an impact with NTT DATADesplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados.Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society....
-
ICT Service Delivery Manager
hace 2 semanas
Barcelona, España Insight International (UK) Ltd A tiempo completoRole: IT Service Delivery Manager ¿Job Type: Permanent Lead the global delivery efforts for Strategic client accounts, manage end-to-end service, ensuring alignment with business objectives with Revenue as the primary Goal. Responsible for management & growth of strategic accounts generating $25 to $50 Mn annually with 500+ employees Develop and maintain...
Service Delivery Manager
hace 18 horas
Service Delivery Manager / Project Manager (German Speaking)
Job ID: 16916
Location: Barcelona, Spain, Hybrid
Contract: Permanent, full-time
About us
Devicenow offers Device as a Service for workplace IT hardware on a global scale. We revolutionize the Device as a Service industry – the only thing missing is you
At devicenow, we believe that people create the essence of a company, shaping its culture with every interaction, idea, and shared experience. We are searching for talented individuals who can bring a blend of passion and expertise to our team and help us shape the future of devicenow.
Join us to become a part of an ambitious team of change-makers and build a fulfilling career with us.
Your role in the team
As a Service Delivery Manager/Project Manager, you will serve as the primary operational contact for customers, overseeing service delivery processes to ensure efficiency and cost-effectiveness.
Your responsibilities
1. Serve as the operational focal point for all project-related issues, acting as the primary contact for customers.
2. Monitor and evaluate service delivery processes and outcomes to ensure efficient and cost-effective service delivery.
3. Identify, recognize, and optimize processes/services, initiating necessary steps for improvement.
4. Manage customer expectations throughout project transitions and ensure a seamless transition into Business As Usual (BAU) operations.
5. Collaborate with internal teams to address operational challenges and enhance service delivery.
6. Prepare regular reports on service performance metrics and customer feedback.
7. Provide guidance and support to customers throughout their engagement with the service.
What we expect from you
1. Excellent German and English verbal and written communication skills.
2. Proficiency in managing projects, including planning, execution, and monitoring, with a focus on meeting deadlines and delivering quality results.
3. Proactive approach to identifying operational issues and developing solutions to ensure smooth service delivery and customer satisfaction.
4. Ability to understand and address customer needs, fostering strong relationships and ensuring high-quality service delivery.
5. Spanish would be a strong plus.
What devicenow can offer you
1. Be part of a rapidly expanding industry and take advantage of unique career opportunities.
2. Investment in your growth and skill acquisition through comprehensive onboarding, training, and career advancement opportunities.
3. Flexible hybrid working model – work from home or office, visit our offices around the world.
4. Enjoy a competitive salary package.
5. Supplementary health insurance.
6. Access to EdenRed benefits.
7. Office in a central downtown location.
8. Top-of-the-line IT equipment, including Apple Business Phones and curved monitors.
9. Regular team and company social events.
Apply now
#J-18808-Ljbffr
