Helpdesk - IT Support

hace 4 semanas

Madrid, España ASPHALION A tiempo completo

Would you like to apply your technical knowledge while supporting the daily operations of a dynamic and growing office?

We are looking for a proactive, organized, and service-oriented person who can provide basic IT support to users while assisting with the day-to-day management of the office.

Main responsibilities:

IT Support (Helpdesk L1):

- Provide first-level technical support for users (hardware, software, and connectivity issues)
- Install, configure, and maintain computers, peripherals, and software.
- Record all maintenance and troubleshooting activities.
- Create and manage user accounts and access permissions.
- Assist the IT team with preventive maintenance and general support tasks.
- Stay up to date with new technologies and best practices in IT support.
- IT Support of meetings, visits, and internal events
- Receive and handle deliveries, mail, and packages.
- Act as a point of contact for general office needs and staff requests.
- Recieve and handle deliveries, mail and packages

Requirements:

· CFGM in Sysadmin or similar

· Previous experience in office support, administrative roles, IT Support / Helpdesk

· Fluent in Spanish - English (B2+)

· Communication skills, customer contact. A good team player.

· Truckloads of motivation, positivity and enthusiasm

Why working at Asphalion?

️Permanent contract.

Flexible working schedule - Friday until 15.30h.

Madrid Based – 100% in the office work.

⚙️ Wide variety of projects, new challenges and experiences.

↗️ Training and personal development program.

English lessons.

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