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Helpdesk Support

hace 3 semanas

Galapagar Madrid provincia, España 7 Kings Code LLC A tiempo completo

**Job Title**: Helpdesk Support - Onsite (Tarragona, Spain)

**Location**: Tarragona, Spain

**Job Type**: Contract

We are looking for a reliable and proactive Helpdesk Support professional to assist with onsite training and support activities at our client location in Tarragona, Spain.

**Key Responsibilities**:

- Visit client location to attend and participate in training sessions
- Document the training process and prepare user-friendly guides or manuals
- Provide first-level IT support to users as needed
- Coordinate with remote teams to escalate and resolve technical issues
- Maintain clear communication with clients and internal teams

**Requirements**:

- Strong verbal and written communication skills (English and Spanish preferred)
- Prior experience in helpdesk or IT support roles
- Ability to document technical processes clearly and effectively
- Basic understanding or hands-on knowledge of network administration is a plus
- Willingness to work onsite at the client location in Tarragona

**Preferred Qualifications**:

- Background in IT support, networking, or systems administration
- Experience working with multinational teams or clients

If you are client-focused, tech-savvy, and comfortable working independently on-site, we would love to hear from you.

**Job Type**: Contract
Contract length: 12 months