Customer Care with High Level of German or Dutch
hace 7 meses
Perfiles Atención al Cliente y Soporte Técnico
De duración indefinida
Barcelona, Spain
Completa
Salario competitivo
- Incorporación inmediata
**¿Dónde trabajarás?**:
Our client is an outsourcing centre which provides customer service, back office, technical support and sales solutions to multinational companies.
The company offers an international, young and dynamic working environment with possibilities of growth.
**¿Qué harás?**:
- As a Customer Service Agent you would be working within the After Sales team. Your main task would be to handle calls from German or Dutch customers, who have already bought some products on the online store and have questions or issues regarding logistics, delivery process, refunds and invoicing.- You will progress / close service requests to a satisfactory conclusion on call management system.
- You will proactively update customers with status and resolution progress.
- You will monitor / progress all open queries in queue.
- You will escalate potential service issues to appropriate level
- You will ensure contractual SLA is maintained.
- You will respond to any reasonable task posed by the assigned manager
- You will achieve an excellent customer satisfaction level
**¿A quién buscamos?**:
- You have a high level of German or Dutch.
- You have a high level of English.
- You have previous experience in a customer service position is a plus.
- You have excellent communication skills in a variety of customer facing situations.
**¿Qué ofrecemos?**:
- What do we offer:
- Schedule: from Monday to Friday from 9 to 18h.
- Possibility to WFH.
- Competitive salary
- Young and dynamic work environment
- Free language courses (Spanish/Catalan)
**¿Necesitas + info?**:
Ruben Martinez- (+34) 93 606 57 00 (Ext.149)
-
Customer Care with High Level of Danish, German or
hace 7 meses
Malaga, España Talent Search People A tiempo completoPerfiles Atención al Cliente y Soporte Técnico De duración indefinida Barcelona, Spain Completa Salario competitivo - Incorporación inmediata **¿Dónde trabajarás?**: Our client is an outsourcing centre which provides customer service, back office, technical support and sales solutions to multinational companies. The company offers an...
-
Dutch, German, Swedish, Norwegian, Danish or
hace 7 meses
Malaga, España Patrique Mercier Recruitment A tiempo completoHey there! Are you fluent in Dutch, German, Swedish, Norwegian, Danish or Finnish and have a passion for connecting people with their dream jobs? If yes, then we have the perfect opportunity for you! Patrique Mercier Recruitment is on the lookout for a vibrant and self-motivated individual to join our team as a Recruiter. At Patrique Mercier Recruitment,...
-
Dutch Customer Service
hace 7 meses
Malaga, España Recruit4Work S.L. A tiempo completoDid you know that it is possible to start working and living in Spain? We can help you make this dream come true! We can offer you a position in Alicante, where you will assist customers. You will be working in an ambitious and flexible company where you can grow and develop professionally. While working in Alicante, you will also have the opportunity to...
-
Customer Care for Banking Industry
hace 6 meses
Malaga, España Blu Selection A tiempo completoAre you looking for a position that will help you learn more about the banking sector? Do you enjoy supporting B2B and B2C clients on their mission to plan their financial future?If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in the heart of Malaga,...
-
Dutch Customer Service Agent
hace 7 meses
Malaga, España Recruit4Work S.L. A tiempo completoDid you know that it is possible to start working and living in Spain? We can help you make this dream come true! We can offer you a position in Alicante, where you will assist customers. You will be working in an ambitious and flexible company where you can grow and develop professionally. While working in Alicante, you will also have the opportunity to...
-
Cloud Account Manager with Dutch
hace 7 meses
Malaga, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care. We're looking for a Dutch-speaking customer-facing Account Manager to execute the engagement and drive partner hand-off, provide initial face/voice to the customer, and drive sales. Position: Account Manager Location:...
-
Cloud Customer Lifecycle Manager
hace 7 meses
Malaga, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care. We're looking for a German-speaking customer-facing Customer Lifecycle Manager to execute the engagement and drive partner hand-off, provide initial face/voice to the customer, and drive sales. Position: Cloud Customer...
-
Customer Support Agent
hace 6 meses
Malaga, España JUJUR A tiempo completoPosition: Dutch Customer Support Agent Location: Benalmádena, Spain Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits - Use cheat sheets, guides and protocols provided during the...
-
German Speaking Customer Service Agent to Malaga
hace 7 meses
Malaga, España Global Career A tiempo completoAre you fluent in German (C1/C2 level) and proficient in English (B2 level)? Do you have a passion for providing outstanding customer service? Join our team in beautiful Malaga, Spain, as a German-speaking customer Service Agent! **Responsibilities**: - Resolve customer inquiries, issues, and concerns promptly and accurately. - Provide personalized...
-
German Speaking Customer Service Representative
hace 7 meses
Malaga, España Decoded HR A tiempo completo**About Us**: Decoded HR is a Human Resources consulting firm dedicated to partnering with companies that prioritise HR within their organisation and require a trusted outsourcing business partner to manage their In-House-Like People Departments. We specialise in offering strategic guidance and impactful HR solutions, leveraging technology to enhance human...
-
Customer Sales Representative German Market
hace 7 meses
Malaga, España KGR A tiempo completoWe are recruiting for an international company a Customer Service Sales Representative for the **German **market **Missions**: - Manage inbound calls and ensure quarterly quota is reached - Place outbound calls when required - Quote creation and follow up - Use upselling/cross-selling technics to maximise revenue - Stay up to date with active promotions...
-
Cloud Customer Lifecycle Manager
hace 6 meses
Malaga, España JUJUR A tiempo completoPosition: German Cloud Customer Lifecycle Manager Location: Hybrid (two days a week at the office) in Benalmádena, Spain Employment type: Full-time Remuneration: Base salary + performance bonus. **DUTIES AND RESPONSIBILITIES**: - Be the first and main contact point for Cloud technology customers - small and medium businesses - Leverage social, digital,...
-
Dutch-speaking Channel Account Manager
hace 6 meses
Malaga, España Webhelp A tiempo completo**Location** - Málaga, Spain**Language** - Dutch*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for a **Dutch-speaking Channel Account Manager (On-site) **to join one of our exciting projects. **What we...
-
German Speaking Customer Support Representative
hace 7 meses
Malaga, España Careerxtra A tiempo completoWe are working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Support Representative for their Málaga office. Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: - Handle incoming contact from customers via phone and mail - Assist customers and deal...
-
Partner Success Manager with German
hace 7 meses
Malaga, España Acronis A tiempo completoAcronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Cloud Partner Success Manager who is ready to join us in creating a...
-
Customer Sales Representative for The Dutch Market
hace 7 meses
Malaga, España KGR A tiempo completoWe are recruitinf for an international company a Customer Service Sales Representative for their Barcelona office. **Missions**: - Manage inbound calls and ensure quarterly quota is reached - Place outbound calls when required - Quote creation and follow up - Use upselling/cross-selling technics to maximise revenue - Stay up to date with active promotions...
-
Dutch-speaking - Customer Representative
hace 6 meses
Malaga, España Webhelp A tiempo completo**Advisor** **Location** - Málaga, Spain**Language** - Dutch*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for a Dutch-speaking - Customer Representative to join our exciting projects, with leading brands...
-
Dutch, German, Swedish, Danish, Norwegian and
hace 7 meses
Malaga, España Patrique Mercier Recruitment A tiempo completo**The Role**: **About Us**: At Patrique Mercier Recruitment, we're not just a company - we're a team that's on a mission. We connect top talent with exciting career opportunities in Europe. We're all about bridging the gap between skilled professionals and thriving industries such as aviation, finance, banking, automotive, social media, gaming, healthcare,...
-
Cloud Customer Manager
hace 7 meses
Malaga, España Multilingual International Recruitment Ltd A tiempo completoCloud Custome Manager Swedish/Norwegian/Danish/Finnish or Dutch Speaking Málaga, Spain €26,000 + Performance Bonus up to €4,000 + €1,540 Meal Vouchers + Relocation allowance + Hybrid Monday to Friday 9-6pm Tasks - Be the first and main contact point for Cloud technology customers - small and medium businesses - Leverage social, digital, video,...
-
German-speaking Sales Manager to Renewable Energy
hace 7 meses
Malaga, España Nordic Jobs Worldwide A tiempo completo**Meet the client**: Our client is pioneering Spain's energy transition by making clean energy solutions like solar panels, batteries, EVs, and heat pumps widely accessible. Thanks to their very impressive and recent €50m funding, they are now enhancing their unique solar subscription model, which offers solar panel installations at no initial cost. Our...