Customer Care with High Level of Danish, German or
hace 7 meses
Perfiles Atención al Cliente y Soporte Técnico
De duración indefinida
Barcelona, Spain
Completa
Salario competitivo
- Incorporación inmediata
**¿Dónde trabajarás?**:
Our client is an outsourcing centre which provides customer service, back office, technical support and sales solutions to multinational companies.
The company offers an international, young and dynamic working environment with possibilities of growth.
**¿Qué harás?**:
- As a Customer Service Agent you would be working within the After Sales team. Your main task would be to handle calls from French customers, who have already bought some products on the online store and have questions or issues regarding logistics, delivery process, refunds and invoicing.- You will progress / close service requests to a satisfactory conclusion on call management system.
- You will proactively update customers with status and resolution progress.
- You will monitor / progress all open queries in queue.
- You will escalate potential service issues to appropriate level
- You will ensure contractual SLA is maintained.
- You will respond to any reasonable task posed by the assigned manager
- You will achieve an excellent customer satisfaction level
**¿A quién buscamos?**:
- You have a high level of Danish or Swedish.
- You have a high level of English.
- You have previous experience in a customer service position is a plus.
- You have excellent communication skills in a variety of customer facing situations.
**¿Qué ofrecemos?**:
- What do we offer:
- Schedule: from Monday to Friday from 9 to 18h.
- Possibility to WFH.
- Competitive salary
- Young and dynamic work environment
- Free language courses (Spanish/Catalan)
**¿Necesitas + info?**:
Maria Mulattieri- (+34) 93 231 00 00 (Ext. 105)
-
Customer Care with High Level of German or Dutch
hace 7 meses
Malaga, España Talent Search People A tiempo completoPerfiles Atención al Cliente y Soporte Técnico De duración indefinida Barcelona, Spain Completa Salario competitivo - Incorporación inmediata **¿Dónde trabajarás?**: Our client is an outsourcing centre which provides customer service, back office, technical support and sales solutions to multinational companies. The company offers an...
-
Customer Service Agent with Native Danish or
hace 7 meses
Malaga, España Grupo Konecta A tiempo completoWe keep moving! At Konecta we are looking for Customer Service and Retail sector professionals, do you identify yourself? We have a super innovative and groundbreaking project. We are a company that is driven by a passion for taking on demanding challenges and projects. We are looking for attitude, dedication and willingness to investigate and find the...
-
Dutch, German, Swedish, Norwegian, Danish or
hace 7 meses
Malaga, España Patrique Mercier Recruitment A tiempo completoHey there! Are you fluent in Dutch, German, Swedish, Norwegian, Danish or Finnish and have a passion for connecting people with their dream jobs? If yes, then we have the perfect opportunity for you! Patrique Mercier Recruitment is on the lookout for a vibrant and self-motivated individual to join our team as a Recruiter. At Patrique Mercier Recruitment,...
-
Customer Service
hace 7 meses
Malaga, España JUJUR A tiempo completoPosition: Danish Customer Service & Sales Representative Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + uncapped commission **DUTIES AND RESPONSIBILITIES**: - Log call details onto call management systems and provide response and resolution within SLA - Escalate potential service issues initially with Mentor - Follow all...
-
Customer Agent Danish Speaking
hace 3 días
Malaga, España KGR A tiempo completoWe are recruiting for an international company a Danish speaking Customer agent **Missions**: - Communicate with customers through various channels - Make outbound calls/cold calling to B2C customers - Book meetings and sales through outbound calls - Collect essential client information and coordinate with other departments - Ensure clients receive the...
-
Customer Care for Banking Industry
hace 6 meses
Malaga, España Blu Selection A tiempo completoAre you looking for a position that will help you learn more about the banking sector? Do you enjoy supporting B2B and B2C clients on their mission to plan their financial future?If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in the heart of Malaga,...
-
Lead Generator
hace 1 día
Malaga, España Blu Selection A tiempo completo**Your Future Company**: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than...
-
Business Development Executive
hace 6 meses
Malaga, España Careerxtra A tiempo completoWe are working with a leading Outsourcing/BPO company looking to recruit a Danish speaking Sales professional for the role of Business Development Specialist in their Benalmadena office. Position: Customer Development Specialist Location: Malaga, Spain Employment type: Full-time Remuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES: - Make...
-
Danish Customer Representative
hace 1 día
Malaga, España Recruit4Work S.L. A tiempo completoLooking for an exciting and challenging opportunity in a young international and dynamic environment? Do you love talking to people? Then this is the job for you! For one of the biggest names in Tech we are looking for a Customer Representative. Tasks **Requirements**: - Perform service requirements of Webhelp’s customers providing an efficient, polite,...
-
Cloud Customer Lifecycle Manager
hace 7 meses
Malaga, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care. We're looking for a German-speaking customer-facing Customer Lifecycle Manager to execute the engagement and drive partner hand-off, provide initial face/voice to the customer, and drive sales. Position: Cloud Customer...
-
Danish Trainer of Customer Service Agents
hace 7 meses
Malaga, España Transcom Spain A tiempo completoTranscom Malaga is looking for talented individuals like you to join our next-gen CX team! So let’s start something brilliant together: become a Trainer for a digital finance and payments solution company - NETS! Become a Trainer for one of Europe’s most innovative, modern, and fastest-growing digital finance and payment solutions giants - NETS and...
-
Channel Account Manager
hace 1 día
Malaga, España David Kennedy Recuitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Danish speaking Channel Account Manager for their Benalmádena office. Position: Channel Account Manager Location: Benalmádena, Spain Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES**: - Assess quickly...
-
German Speaking Customer Service Agent to Malaga
hace 7 meses
Malaga, España Global Career A tiempo completoAre you fluent in German (C1/C2 level) and proficient in English (B2 level)? Do you have a passion for providing outstanding customer service? Join our team in beautiful Malaga, Spain, as a German-speaking customer Service Agent! **Responsibilities**: - Resolve customer inquiries, issues, and concerns promptly and accurately. - Provide personalized...
-
Business Travel Consultant
hace 5 días
Malaga, España Blu Selection A tiempo completoAre you passionate about the Travel & Tourism industry? Do you have previous experience with Amadeus? Do you have good customer service skills and do you want to start and develop your career in an international and multicultural company? Check this out! **Your responsibilities and impact as Business Travel Consultant will be**: - Offer support and answer...
-
Business Travel Consultant
hace 7 meses
Malaga, España Blu Selection A tiempo completoAre you passionate about the Travel & Tourism industry? Do you have previous experience with Amadeus? Do you have good customer service skills and do you want to start and develop your career in an international and multicultural company? Check this out Tasks Your responsibilities and impact as Business Travel Consultant will be: - Offer support and...
-
German Speaking Customer Service Representative
hace 7 meses
Malaga, España Decoded HR A tiempo completo**About Us**: Decoded HR is a Human Resources consulting firm dedicated to partnering with companies that prioritise HR within their organisation and require a trusted outsourcing business partner to manage their In-House-Like People Departments. We specialise in offering strategic guidance and impactful HR solutions, leveraging technology to enhance human...
-
Danish Speaking Inside Sales Represntative
hace 9 meses
Malaga, España Careerxtra A tiempo completo**Job Title: Inside Sales Representative - Danish Speaker** **Location: Malaga, Spain** We are currently seeking a talented and motivated Danish-speaking Inside Sales Representative to join our vibrant team at our office in beautiful Malaga, Spain. **Position Overview**: As an Inside Sales Representative, you will play a pivotal role in expanding our...
-
Danish-speaking Technical Support
hace 5 días
Malaga, España City Job Offers A tiempo completo**Danish-speaking Technical Support in Málaga** Are you a proactive communicator? Do you speak Danish and want to be part of the IT world? “Costa del Sol” awaits you! If you plan to move to a great city, Málaga is the best option! **Danish-speaking Tech Support in Málaga** We are looking for Danish speakers who want to improve their technical...
-
Danish
hace 5 días
Malaga, España Emprego ES A tiempo completoDescription Do you want to take your career to the next level? If you're a bold, strong-minded, eager to learn individual who won't take no for an answer, our Málaga office has an exciting opportunity for YOU! Our company At our company, we make everyone matter. For you. For our brands. And for the hundreds of thousands of customers we look after. Our...
-
Account Manager
hace 6 meses
Malaga, España JUJUR A tiempo completoPosition: Danish Account Manager Location: On-site in Malaga, Spain Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Be the first and main contact point for Cloud technology customers - small and medium businesses - Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage...