IT Technician
hace 2 meses
Establishment Labs is changing the breast aesthetics and reconstruction industry by designing, developing, and manufacturing an innovative portfolio of advanced breast health and wellness products branded as Motiva®.
We are seeking an skilled and motivated IT Technician to join our team in Barcelona. As an IT Technician, you will play a vital role in ensuring the smooth operation of our technological systems and infrastructures, coordinating and attending the business needs with all areas.
**Responsibilities**
- Identify hardware and software needs of each user’s computers and take measures to meet those needs
- Provide assistance in customizing and adapting existing programs on a computer system to meet the needs of the users.
- Troubleshoot problems with hardware and software on each system and provide appropriate solutions.
- Connect hardware and peripherals such as printers and scanners and configure them to work properly.
- Handle computer security breaches by following standardized procedures.
- Perform regular and preventative physical and virtual maintenance on standalone computers and on the network members.
- Monitor the IT Service Desk queue and keep it aligned with the SLA.
- Train users to handle information technology equipment by providing precise instructions and orientate new users on existing technology.
- Install/Upgrade antivirus and firewalls on computers and networks to ensure security
- Assist with LAN/WAN expansions, hardware renewal or replacement
- Manage the IT procurement process for local stakeholders and maintain the regional IT assets
**Qualifications**
- Experience performing enterprise and/or client support
- Experience on ITIL Framework
- Experience on management and Service Desk support
- Understanding of TCP/IP protocols and LAN/WAN, VPN.
- Knowledge on DHCP, DNS and Web services
- Ability to troubleshoot and repair issues, root cause analysis and problem solving based on End User support
- Strong knowledge on the O365 platforms
- Strong communication and interpersonal skills
- Knowledge on collaboration suites and Office packages
- Advanced Student on BSc/BA in information technology or equivalent.
- B2 level on English (Speaking, Writing, Reading)
Join us in our mission and contribute playing a vital role to promote Women's Health to the world
Tipo de puesto: Jornada completa, Contrato indefinido
Salario: 27.000,00€-35.000,00€ al año
Beneficios:
- Cursos de idiomas ofertados
- Flexibilidad horaria
- Ordenador de empresa
- Parking gratuito
- Seguro de vida
- Seguro médico privado
- Ticket restaurante
Horario:
- De lunes a viernes
- Flexibilidad horaria
Tipos de compensaciones complementarias:
- Bonus por objetivos
Idioma:
- Inglés (Obligatorio)
Ubicación del trabajo: Hybrid remote en Barcelona
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