Customer Success Representative

hace 2 semanas


Barcelona, España Nutanix A tiempo completo

**The Opportunity**
- This role is Hybrid _

We are looking for a Customer Success Representative to drive our technology and super-serve our French customers in our growing Barcelona office.

Nutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers. You be part of a team of representatives who will focus on driving revenue growth from French customers across all industry verticals and regions in EMEA. The team has a unique vibe that comes from constant creativity, innovation, and focuses on how we can better serve our customers every time.

**About the team**

It is an exciting time to be joining the team in Barcelona. We are currently building the office to be our sales centre of excellence for the EMEA region. The office will have a unique start-up feel, and you can play a major role in growing the office and fast-tracking your career.

Together, we will create the next iconic cloud technology company and do extraordinary things. We have had a record FY22 and have been recognised by Gartner as the leaders in HCI for the fourth year running We are now looking for the next generation of "Nutants" who have the hunger to grow their careers in Cloud Technology

**Your Role**
- Maximize the success of Nutanix’s French customers across EMEA through proactive engagement and support.
- Attain a minimum of 100% of goals for customer check-ins, customer adoption, and renewal rates.
- Maintain timely and accurate records of all customer interactions and data.
- Act as the customer’s advocate engaging other departments within Nutanix when necessary and ensuring successful resolution.
- Maintain a high level of daily activity including customer and internal calls, meetings, and customer research.

**What you’ll bring**
- Experience in high-tech customer-facing roles such as Customer Success, Technical Support, or Sales.
- Fluent in French and English.
- Experience working with software subscription customers.
- Proven track record of overachieving in a sales metrics-driven environment.
- Knowledge of data centre technologies such as virtualization, storage, servers, security, Cloud, and networking would be desirable.

**About Your Team**
- Mehdi joined Nutanix in October 2020 after working for HPE and Aruba Networks for almost 12 years.
- Mehdi joined Nutanix as he wanted to join an ambitious and Agile company ready to disrupt the market.
- He is looking to hire a strong team player who is always putting the customer first.
- Mehdi is French and based in Barcelona for 12 years with his wife and his 2 children.

**Benefits**
- Great earnings potential (with achievable targets and uncapped commission, tied to accelerators).
- Work in our new sales hub in Barcelona and play a part in helping grow the office.
- Attractive additional benefits (stock plan options, health insurance, pension, vacation, etc.)
- Great growth potential. A place where you can make your mark and advance your career.

Does this sound like you? Let’s talk.



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