People Operations Business Partner

hace 4 meses

Barcelona, España Dynatrace A tiempo completo

**Company Description**

As a Sr People Operations Representative, you will act as the local people operations expert, providing expert guidance to employees, business leaders, Strategic P&C Business Partners and global COEs on various people topics relevant to the specific market.

You will be handling tier 2 level people operations query escalations, actively resolving employee queries.

As a Global People and Culture team we are undergoing significant process and technology change and you will have key supporting the deployment of P&C initiatives and driving continuous improvement of people operations services as well as championing employee experience initiatives in collaboration with the WPX and EEX teams.
- Provide expert advice and guidance on people topics specific to the local market to employees, business leaders, HRBPs, and global P&C COEs.
- Handle and resolve tier 2 people operations query escalations, ensuring timely and effective solutions.
- Supports leaders with performance enablement actions, ensuring seamless guidance on performance improvement, and coaches managers on Dynatrace values and behaviours
- Support the deployment of P&C initiatives including hiring, compensation, and talent development locally, ensuring alignment with global strategies and local market needs.
- Actively resolve employee queries related to people operations, offering support and solutions to enhance the employee experience.
- Contribute to the continuous improvement of people operations services by identifying areas for enhancement and implementing best practices.
- Collaborate with local site leadership on P&C activities, ensuring alignment and effective communication.
- Champion employee experience initiatives in partnership with the Workplace Experience and Employee Experience teams, promoting a positive and engaging workplace culture.
- Ensure compliance with local labor laws and regulations, maintaining accurate records and documentation as required.
- Provide regular updates and reports to the Director, Global People Operations, highlighting key activities, challenges, and achievements.

**Qualifications**
- Bachelor’s degree in human resources, Business Administration, or a relevant experience considered.
- Proven experience in HR or people operations, with a focus on providing expert guidance and handling escalations. Experience in a multinational company is an advantage.
- Strong knowledge of local labor laws and regulations.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Proficiency in HRIS systems and Microsoft Office Suite.

**Additional Information**
- A **one-product software company** creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the** latest technologies** and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- A team that thinks outside the box welcomes unconventional ideas, and **pushes boundaries.**
- An environment that fosters innovation, enables creative collaboration, and **allows you to grow.**
- A globally unique and** tailor-made career development program** recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A **truly international mindset** with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
- A culture that is being shaped by the **diverse** personalities, expertise, and backgrounds of our global team.

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