Service Now Solution Architecs

hace 6 meses


Bilbao, España The White Team A tiempo completo

**Descripción del puesto**

ServiceNow solution team is responsible for deploying, implementing and maintaining the ServiceNow platform across several internal business units.

Within this team, the ServiceNow Solution Architects will be responsible of the following activities:

- Define policy & standards - Architecture principles, Integration standards, Release management, etc. Put in place tools and methods to enforce and monitor them.
- Drive the design, development, and support of ServiceNow solutions, employing best practices in architecture, design, development and deployment and minimizing customizations.
- Oversee and actively participate in complex implementations, identify improvement areas and propose action plans.
- Liaise with ServiceNow Platform architects and drive the internal ServiceNow community.
- Keep up to date with ServiceNow product evolutions, carefully assess the impact on the existing, raise alerts and propose improvements leveraging the latest evolutions.
- Mentor and support our ServiceNow developers and define technical upskilling paths for the team.

Play a pivot role between a wide variety of internal and external stakeholders: business stakeholders, developers, functional SMEs, ServiceNow consultants and customers to ensure implementation success and foster end-user adoption.
- Experience working in a large cross-functional team environment
- Expertise in Portal management and customization (CSM or EC)
- Good knowledge of the CMDB and the CSDM framework and its implementation.
- Extensive experience of integrations with 3rd party tools
- Top level technical expertise updated with recent evolutions (UI Builder, Flow Designer...). Ability to challenge and be challenged to reach the best implementation solution.
- Proven experience in understanding & capturing business requirements, streamlining complex business / IT processes and large scale SN deployments using Agile methodologies.
- Knowledge of the SN product roadmap and evolutions, a passion for the product is a plus
- Active ServiceNow certifications (CIS level is a minimum)
- Excellent communication skills and a collaborative, co-creation mindset
- Curiosity, open mindedness and ability to influence and convince but also rethink and reposition when required.
- Ability to identify, prioritize, & weigh different options, while balancing business, cost, and technology priorities to identify the best solution

Confidence to build lasting relationships and influence senior colleagues from a wide range of backgrounds.

**Compañía**

Formar parte de THEWHITEAM es colaborar con una empresa formada por profesionales con una dilatada experiência en consultoría tecnológica.

Creemos firmemente que las empresas y clientes marcan el camino a seguir en el sector, pero éste lo construyen las personas. Consideramos de vital importancia que nuestra organización se fundamente en nuestro mejor activo y marca de valor añadido que es nuestro equipo humano.

**Beneficios**

Por otra parte, te dejo también un pequeño resumen de políticas de la compañía para que nos vayas conociendo un poco mejor:

- Nuestro convenio es el de Consultoras y estudios de mercado
- Tenemos 23 días de vacaciones al año
- La empresa da como regalo el día de nuestro cumpleaños, para que podamos disfrutar de él sin trabajar
- Tenemos 14 pagas, 12 mensuales y dos extras (junio y diciembre)
- Como retribución flexible podemos pedir ticket guardería y también seguro médico + dental.



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