Customer Service Representative
hace 3 semanas
**Customer Service Representative**
**Currently Hiring in the following provinces Alberta, Saskatchewan, Manitoba, Ontario, Quebec, Nova Scotia, New Brunswick, Newfoundland and Labrador and Prince Edward Island**
We're creating an opportunity for you to learn, lead, and grow in your career At Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, you'll move forward and provide support to customers of some of the world's most well-known brands.*
As a trusted employer, we'll create the best match for you based on your experience and preferences, including full time daytime and evening shifts. After applying, you'll complete our video interview where we'll get to know each other better.
**Location Requirements**: Must legally reside in Canada.
**Core Responsibilities**
- Understand and strive to meet or exceed metrics while providing excellent customers service
- Multitask and navigate through multiple systems
**Work with Us and You'll Enjoy**
- Hands on paid training
- Work from home benefits include saving time, money and the environment
- Benefits including medical, dental, life and vision insurance, company matched RRSP contribution, and generous paid time off
**Qualifications**
- You have a high school diploma or GED equivalent
- You can pass a criminal background check
- You are eager to advance your career with a reliable company
- You work well with a team or independently
- You are able to commit to 40 working hours per week
**Equipment and Internet Requirements**
- Desktop Computer with Windows 10 (Apple/Mac, Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook & Android systems are not compatible)
- Dual monitors
- 4GB RAM or greater
- i5 Processor or greater
- Internet speed - 5.0 Mbps download speed and 3.0Mbps upload speed
- ISP must be highly stable with no packet loss and latency under 150ms
- Home Router with wired link to PC
**About Sitel Group**
SYKES is now a part of Sitel Group As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to build strong customer relations by creating meaningful connections that boos brand value. Our digital or voice based solutions deliver a competitive edge across all customer touchpoints. With 160,000 plus global employees working from home or from one of CX hubs, we securely connect best loved brands with their customers over 8 million times a day in 50 plus languages. For over 40 years, our award winning culture has been dedicated to improving the customer experience.
**EEO Statement**
Please note that Sitel Teleservices Canada Inc. Headquarters is based in Ontario. Any other position would be a remote position
**Customer Service Representative
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