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Customer Service Representative
hace 3 semanas
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Service Representative for their offices in Spain.
Position: Customer Service Representative
Location: Benalmadena (Málaga), Spain or Torrevieja (Alicante), Spain
Employment type: Full-time
Remuneration: Base salary + bonuses.
**DUTIES AND RESPONSIBILITIES**:
- Be the first point of contact, update contact information, collect invoice, pre-onboarding, booking information and related requests
- Maintain and update all job-related administrative forms
- Ensure clients receive the highest level of service at any moment given.
**REQUIREMENTS**:
- Native/fluent in Norwegian, both oral and written. Fluent in English (at least B2 level)
- High school diploma or equivalent
- Minimum of 2 years' experience in customer support, call center or sales is needed
- Comfortable working in a call center environment
- Excellent communication skills
- Solid computer skills
- Exquisite customer care, courteous attitude
- Positive and motivated mind-set
- Able to work independently, while being a team player at the same time.
**BENEFITS**:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Private medical insurance
- Guidance and tools to reach your full potential.
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