French Bilingual Customer Service

hace 3 semanas


España Sitel Group A tiempo completo

**French Bilingual Customer Service Representative**

**Location Requirements**: Must legally reside Canada

**Core Responsibilities**
- Handle inbound service calls in both French and English
- Understand and strive to meet or exceed metrics while providing excellent customers service
- Navigate through multiple systems

**Work with Us and You'll Enjoy**
- Hands-on paid training
- Full-time training and part-time or full-time available after
- Work from home benefits include saving time, money and the environment
- Benefits including medical, dental, life and vision insurance, company matched RRSP contribution, and generous paid time off

**Qualifications**
- You can speak and write both French and English fluently
- You are 18 years of age or older
- You have a high school diploma (or GED equivalent)
- You can pass a criminal background check
- You are eager to advance your career with a reliable company
- You work well with a team or independently
- You are able to commit 40 working hours per week

**Equipment and Inernet Requirements**
- Internet Speed - 5.0 Mbps download speed and 3.0 Mbps upload speed
- Home outer with wired link to PC
- Desktop computer with Windows 10 (Apple/Mac, Tablets, Winbooks, Smart devices, Chromebook and Android systems are not compatible)
- Dual Monitors

**About Foundever**

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

**EEO Statement**

Please note that Sitel Canada Corporation headquarters is based in Ontario. Any other position would be a remote position.

**About Foundever**

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.



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