Mice Sales Manager

hace 7 meses

Madrid, España Hilton A tiempo completo

A MICE Sales Manager analyses local & international market trends and competitor activity to recommend MICE strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

**What will I be doing?**

As MICE Sales Manager, you will analyse local & international market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat group business. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Initiate new sales, prospects and qualifies leads and solicits potential clients
- Develop customer accounts and travel to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
- Analysis local & international MICE market trends and competitor activity to identify business leads
- Conduct property site visits and answer questions
- Negotiate Groups room rates & packages with clients.
- Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
- Develop and implement groups sales plans and strategies to meet or exceed established revenue and room night goals
- Monitoring progress in real-time and analyzing data.
- Produce accurate and timely reports that meet the needs of the Commercial Director and senior management to include the reporting of appointments, calls made and business leads and monthly performance.
- Work within current business strategies and recognizing potential opportunities
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
- Attend Sales events, as required
- Answer customer queries in a prompt and professional manner

**What are we looking for?**

A MICE Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Fluent in English & Spanish, written and spoken. (required)
- Excellent organization skills
- Knowledge of local market
- Positive attitude and good communication skills in both Spanish & English.
- Commitment to delivering a high level of customer service
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Experience in a sales role with a proven track record to close a sale
- Strong prospecting abilities
- Knowledge of Hotelligence Reporting and Data Analysis (preferred)
- High level of Microsoft Excel & Power Point (required)
- Proven experience with Corporate and/ or MICE Segments (5 years +) (required)

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
- Degree-level qualification in a relevant field

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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