Customer Support Automotive Mechatronics

hace 3 semanas


Barcelona, España TecAlliance A tiempo completo

**Swap the workshop for the office and support us in the professional care of our customers**:
**Job Definition**:

- Supporting car workshops with questions about maintenance, troubleshooting and repair of cars and commercial vehicles of all common manufacturers.
- Professionally analysing of the described cases as well as competent support of the customers in finding solutions
- Documenting the inquiries in the ticket system
- Continuous maintenance and further development of the database

**Job Qualification**:

- Completed training as a motor vehicle mechatronics technician, master craftsman or service technician
- 3+ years practical experience in a motor vehicle workshop.
- Eexcellent knowledge of automotive diagnostics and experience with various brands of vehicles.
- Experience in dealing with customers
- Fluency in Italian and good English, German is a plus.



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