Customer Care Agent for a Luxury Automotive Brand

Company Description **Your future company**: An innovative luxury automotive brand that is currently creating an inhouse Customer Interaction Center. They have offices worldwide to cater for the needs of their international clientele. The Customer Service department in Barcelona will focus on the markets of various European countries. **Job...

Company Description **Your future company**: An innovative luxury automotive brand that is currently creating an inhouse Customer Interaction Center. They have offices worldwide to cater for the needs of their international clientele. The Customer Service department in Barcelona will focus on the markets of various European countries. **Job...

Tasks Your responsibilities and impact as a Customer Care Agent for a Luxury Automotive Brand will be: - Representing our client´s products and services - Being the first point of contact for customers of our client - Supporting the development of the Customer Interaction Center by introducing your ideas - Using your communication skills to help customers...

**Your responsibilities and impact as a Customer Service Team Lead will be**: - Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

Tasks - Your responsibilities and impact as a Customer Service Team Lead will be: Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

Tasks Your responsibilities and impact as a Customer Service Team Lead will be: - Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

Tasks Your responsibilities and impact as a Customer Service Team Lead will be: - Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

Our client - a luxury automotive brand - is creating their Customer Interaction Center from scratch and they are looking for a Workforce Analyst to revolutionize their customer service quality. For this, we are looking for someone with previous experience in workforce analytics/optimization in the (luxury) customer service industry. By actively joining the...

**About the job**: We are excited to invite you to join us in building Porsche's Customer Relations Hub (CRH) in Barcelona, where we aim to create a new and innovative platform to inspire the customer experience of the Porsche brand. As a Customer Expert for the Iberian market, your role will be instrumental in ensuring customer success, making you a...

Tasks Your responsibilities and impact as a Customer Service Workforce Analyst for a Luxury Automotive Brand will be: - Scheduling and managing training sessions - Implementing regular coaching sessions based on QA-feedback & QM-results - Calculating effort based on previous volumes, expected volumes and scope - Derive FTE demand based on calculated...

Customer Care Agent (CCA) BES - Bobst Iberica S.L. **Objectives** Bobst Group, a manufacturer of Converting Equipment for the printing and packaging industry. The objective of this position is to provide world class customer service from the point of initial contact through request completion. The Customer Care Specialist is the “tip of the spear” in...

Titulacions: GRAU en Màrqueting Idiomes: ANGLÈS Tipus de contracte: LABORAL INDEFINIT Horari: 9 a 18h Torn partit de dill a div. Customer Care Agent amb Certificat de Discapacitat per emetre les comunicacions internes i amb els clients. Gestió i planificació de comandes i col-laborar en la fixació de preus. Introduir la informació a l'ERP SAP. Es...

**Description**: We are looking for a Customer Care agent to join our team in Barcelona in order to keep improving our clients' experience. It is a part-time position with the possibility of immediate incorporation. **Main Responsabilities**: - Manage online orders, returns and refunds in Shopify. - Turn problems into solutions and happiness. - Attentive...

As Senior Customer Care Project Manager, you are responsible for Customer Care process and service assessment and design. You deliver Customer Care solutions across the Mobile World Congresses, including project plan ownership, budget ownership, compliance ownership and reporting to and managing stakeholders on project and solution status. Where necessary,...

BRAND MANAGER ULTRA-PREMIUM FRAGRANCES LUXURY You will lead the launch and acceleration of the Ultra Premium brands and be responsible for developing and implementing the Iberia Marketing strategy, in alignment with the IBERIA financial targets and the Global marketing strategy. RESPONSIBILITIES As our Brand Manager Ultra Premium Fragrances in Luxury, you...

Tasks - Your responsibilities and impact as a Customer Service Team Lead will be: Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

Hi! Would you like to join a company that has revolutionised the private medical sector and will shortly be a global leader in eHealth? Top Doctors is a leader in identifying elite doctors and medical centres, currently operating in seven countries. We are looking for a Customer Care Agent to join our UK team. Are you motivated, dedicated, with a strong...

Des de Marlex, estamos colaborando con una importante empresa dedicada al sector de la alimentación, líder en la producción y calidad del chocolate y del cacao, la cual actualmente está en búsqueda de un/a **Customer Care Agent.** ¿Cuál será tu misión en la empresa? En dependencia del Responsable de la división, el perfil seleccionado se...

A multinational company specialised in medical devices is looking for a Customer Care South & West Europe, for their offices in Barcelona. Main responsabilities: - Front Office: Taking customer communication in general and channeling those through the organization (Sales, service execution, business center, etc) - Back Office: Taking care of administration...

Antal International is looking for a Client Advisor for an international luxury brand in Barcelona. The successful candidate must have sales experience (essential), amazing client service skills, the ability to achieve KPI results, impeccable attention to detail and exceptional communication skills. Previous experience in luxury fashion is essential. To...