Customer Care Agent

hace 2 semanas


Barcelona, España TOP DOCTORS, INC Sucursal en España A tiempo completo

Hi

Would you like to join a company that has revolutionised the private medical sector and will shortly be a global leader in eHealth?

Top Doctors is a leader in identifying elite doctors and medical centres, currently operating in seven countries. We are looking for a Customer Care Agent to join our UK team.

Are you motivated, dedicated, with a strong work ethic and attention to detail? You need to be able to cope in a high energy, multidisciplinary, multinational environment.

We are offering a great opportunity on a national and international level, to work on a rapidly expanding health project, in a competitive market. We are a dynamic, young and professional team.

**Your role**:

- Daily communication with doctors, clinic and patients
- Ongoing modification of customer care journey and system
- Using our online systems to track, follow up and complete booking processes
- Feedback to higher management on a process and a role that will be evolving and developing

**Minimum requirements**:

- NIE
- You must have a very high level of English, native level (minimum required level: C1)
- Polite, friendly and a clear communicator
- Previous experience in customer care essential
- Office proficient
- Proactive attitude, committed, with attention to detail

**We offer**:

- Fixed salary
- International and young working environment
- Growing company with the possibility of furthering your career
- Spanish classes

**Job Types**: Full-time, Permanent

**Salary**: From 1,000.00€ per month

Application Question(s):

- Can you join us shortly?
- Are you based in Barcelona?
- What is your English level? (B2, C1, C2, Native speaker)

License/Certification:

- NIE (required)

Work Location: In person


  • Customer Care Agent

    hace 4 semanas


    Barcelona, España Talent Search People A tiempo completo

    ¿Tienes experiência como Customer Care Agent? ¿Estás buscando una nueva oportunidad que te permita crecer profesionalmente? ¡Esta posición es para ti! Trabajarás en una empresa proveedora de transporte privado con presencia en más de 190 países. Proporcionan sus servicios a clientes B2B (agencias de viaje y operadores de vuelos privados) para que...

  • Customer Care Agent

    hace 1 mes


    Barcelona, España Talent Search People A tiempo completo

    Perfiles Atención al Cliente y Soporte Técnico De duración indefinida Sant Cugat del Vallès, Spain Completa Competitive salary - Incorporación inmediata **¿Dónde trabajarás?**: Trabajarás en una empresa proveedora de transporte privado con presencia en más de 190 países. Proporcionan sus servicios a clientes B2B (agencias de viaje y...

  • Customer Care Agent

    hace 4 semanas


    Barcelona, España BOBST A tiempo completo

    Customer Care Agent BES - Bobst Iberica S.L. **Summary of main tasks**: - Answer & Register Service requests (tickets) - Answer & Register parts requests (offers/orders) - Support Regional Service Managers and Level 2 agents - Follow & track KPI / Service Level Objectives (Severity Scheme) for tickets and parts flows - Close 1th loop of Customer Loyalty...

  • Customer Care Agent

    hace 20 horas


    Barcelona, España Olala Homes A tiempo completo

    **About Olala Homes**: Olala Homes is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a Hospitality group that manages over 1200 short-term rentals, hotels, and other unique accommodations, as well as 10 restaurants, across multiple countries in Europe, Asia and the Middle East. Our...

  • Customer Care Agent

    hace 4 semanas


    Barcelona, España TOP DOCTORS, S.L. A tiempo completo

    Hi! Would you like to join a company that has revolutionised the private medical sector and will shortly be a global leader in eHealth? Top Doctors is a leader in identifying elite doctors and medical centres, currently operating in seven countries. We are looking for a Customer Care Agent to join our UK team. Are you motivated, dedicated, with a strong...

  • Customer Care

    hace 4 semanas


    Barcelona, España Grupo Iman A tiempo completo

    Administrativos y secretariado- SANTA PERPETUA DE MOGODA, Barcelona (España)- Otros Contratos- Completa- Publicado el 23/01/2024- En qué consiste el trabajo: - Desde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral. - #Conectamoseltalentoconlasoportunidades - Buscamos incorporar/a un/a administrativo/a...


  • Barcelona, España Blu Selection A tiempo completo

    Company Description **Your future company**: An innovative luxury automotive brand that is currently creating an inhouse Customer Interaction Center. They have offices worldwide to cater for the needs of their international clientele. The Customer Service department in Barcelona will focus on the markets of various European countries. **Job...


  • Barcelona, España ADM Value Barcelona A tiempo completo

    We are looking for the best FRENCH CUSTOMER CARE AGENT to join the ADM Value Barcelona team. We are a leading multinational company with over 20 years experience in the customer management sector through Contact Centre operations. We have 16 call centres in France, Spain, Morocco, Madagascar, Senegal and Mauritius. From your position, you will help us to...

  • Supervisor Customer Care

    hace 4 semanas


    Barcelona, España Adecco A tiempo completo

    ¿Tienes experiência como coordinador/a de quipos de customer care o en un call center? ¡Si estás buscando progresar profesionalmente, pero necesitas ganar experiência esta es tu oferta! Nuestro cliente, es una compañía internacional dedicada al mundo de los seguros brindando soporte operativo integral y una gama de servicios expertos/as a las...


  • Barcelona, España Porsche Digital España A tiempo completo

    **About the job**: We are building Porsches’ Customer Relations Hub (CRH) in Barcelona together with you. At the CRH we want to create something new and innovative to inspire the customer experience of the Porsche brand. You may think of it as a call center - but way better! You are an essential part of Porsches customer success, so you might as well call...

  • Customer Care Director

    hace 4 semanas


    Barcelona, España Q-tech A tiempo completo

    Referencia- ED_CCD_VX- Retribución- 60K- Persona de contacto- - t. +34 663 444 972Guardar Aplicar ahora - Compartir oferta- DescripciónOur client is a **product-oriented technology company** developing innovative technology solutions in **B2B** payments and e-invoicing. We are currently looking for a **Customer Care Director** to lead the Support and...


  • Barcelona, España Porsche Digital España A tiempo completo

    **About the job**: We are building Porsches’ Customer Relations Hub (CRH) in Barcelona together with you. At the CRH we want to create something new and innovative to inspire the customer experience of the Porsche brand. You may think of it as a call center - but way better! You are an essential part of Porsches customer success, so you might as well call...

  • Customer Care

    hace 4 semanas


    Barcelona, España Lectus Recruitment A tiempo completo

    Nuestro cliente es una multinacional líder en el sector dermatológico que busca incorporar un/a Customer Care con Italiano bilingüe para sus oficinas en Barcelona. Como Customer Care serás responsable de asegurar la gestión diaria de servicio a clientes y dar soporte en el plan de fidelización de la marca. **Responsabilidades**: - Entrada manual de...


  • Barcelona, Barcelona, España Page Personnel A tiempo completo

    ¿Dónde vas a trabajar? Importante compañía dedicada a eventos localizada en Barcelona. ¿Qué harás en tu nuevo puesto? Customer Care con Francés- Barcelona- (h/m), se encargará de:Dar apoyo al equipo comercial de forma telefónica.Búsqueda de potenciales clientes en el mercado francés. Gestión de los leads. Dar de alta nuevos clientes y...


  • Barcelona, España Recruit4Work S.L. A tiempo completo

    As a Customer Care Representative, you will be instrumental in ensuring our customers enjoy a memorable and delightful stay experience. Primary Duties - Assist guests with inquiries, address concerns promptly, and deliver outstanding customer service. - Offer guidance on amenities and services, swiftly addressing customer complaints to achieve satisfactory...


  • Barcelona, España Recruit4.Work A tiempo completo

    As a Customer Care Representative, you will be instrumental in ensuring our customers enjoy a memorable and delightful stay experience. Primary Duties Assist guests with inquiries, address concerns promptly, and deliver outstanding customer service. Handle customer queries via phone and email, providing information on bookings, activities, and Dutch market...


  • Barcelona, España Recruit4Work S.L. A tiempo completo

    As a Customer Care Representative, you will be instrumental in ensuring our customers enjoy a memorable and delightful stay experience. Primary DutiesAssist guests with inquiries, address concerns promptly, and deliver outstanding customer service.Handle customer queries via phone and email, providing information on bookings, activities, and Dutch market...


  • Barcelona, España Page Personnel A tiempo completo

    ¿Dónde vas a trabajar? Importante compañía dedicada a eventos localizada en Barcelona. ¿Qué harás en tu nuevo puesto? Customer Care con Francés- Barcelona- (h/m), se encargará de:Dar apoyo al equipo comercial de forma telefónica.Búsqueda de potenciales clientes en el mercado francés. Gestión de los leads. Dar de alta nuevos clientes y...


  • Barcelona, España SAYE BRAND A tiempo completo

    SAYE is a sustainable sneakers brand born in Barcelona thanks to a successful crowdfunding campaign launched in 2018. Thanks to that we produced our first 5.000 sneakers and became the most funded spanish fashion company in Kickstarter history. Six years later, we’ve sold more than 200.000 sneakers to more than 120 countries and planted more than 300.000...


  • Barcelona, España Page Personnel A tiempo completo

    Importante compañía dedicada a eventos localizada en Barcelona.|Contrato indefinido. Presencial.Importante compañía dedicada a eventos localizada en Barcelona.Customer Care con Francés- Barcelona- (h/m), se encargará de:Dar apoyo al equipo comercial de forma telefónica.Búsqueda de potenciales clientes en el mercado francés. Gestión de los leads....