Dutch Customer Care Representative

hace 2 semanas


Barcelona, España Recruit4Work S.L. A tiempo completo

As a Customer Care Representative, you will be instrumental in ensuring our customers enjoy a memorable and delightful stay experience.

Primary Duties
- Assist guests with inquiries, address concerns promptly, and deliver outstanding customer service.
- Offer guidance on amenities and services, swiftly addressing customer complaints to achieve satisfactory resolutions.
- Collaborate with various departments to resolve customer issues efficiently.
- Aid customers in booking accommodations, meals, and leisure activities, ensuring accuracy in booking details and billing information.
- Proficient in Dutch language (C2 level).
- Prior experience in customer service roles.
- Strong attention to detail, autonomy, and exceptional interpersonal skills.

We Offer
- Competitive salary with bonuses.
- Opportunity to join a leading industry organization with a dynamic and motivated team.
- Potential for career progression supported by comprehensive training and internal advancement opportunities.
- Stimulating a work environment that encourages innovation and collaboration.

**Location**:
Barcelona, Spain



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