Customer Care Representative Scandinavian Market
hace 3 semanas
**Avis Budget Group Contact Centre **wants to make a difference and that’s why is looking for a motivated **Customer Care Representative **to join our Customer Care team. I f you are passionate about customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly and supportive working environment, then you are ready to be part of the team.
**Your role will involve**:
- Solving problems of customer issue by providing appropriate information and excellent customer support and service. All activities are engaged in establishing and enhancing the satisfaction of internal and external customers.
- Delivering an excellent Customer Care and to be a key enabler in Customer Care to achieve quality objectives and standards.
- Supporting the Customer Care model by providing exceptional customer service, maintaining quality relations with existing customers and recognizing cross-selling opportunities.
**We offer**:
- Full time permanent contract
- Monday to Friday 9am to 5:30pm shift
- Work from home 3 days a week optional
- 23398.17 euros gross per year
- VIP discounts
- Discounts in car rental
- Fun activities
- Multicultural and excellent environment in Barcelona’s World Trade Centre
- Global mobility opportunities
- Excellent initial online and ongoing training and mentoring (paid from the very first day)
**Requirements**:
- Fluent in Swedish, or Danish, or Norwegian
- Upper Intermediate English level
- Previous experience in customer service
- Familiar with Office
Barcelona
Spain
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