Customer Representative

hace 2 semanas


Barcelona, España Webhelp A tiempo completo

**Advisor**

**Location**
- Barcelona, Spain**Language**
- Italian***

**Description**:
**Why join us**

Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a **Customer Representative - Italian Market **to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

- Full-time contract, 39 hours/week: Rotative Monday - Friday from 11:00 to 20:00 Saturday 08:00 to 18:00- Competitive salary and performance bonus
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad through the Webhelp International Mobility Program

**What you’ll experience at Webhelp**

As a **Customer Representative **in our team, you will:

- Solve any kind of customer’s doubt or complain regarding our Client
- Log call details onto call management systems and provide response and resolution within SLA
- Escalate potential service issues
- To follow all the processes and procedures of the project
- Provide cover for other Agents in their absence, either within the same team or across teams
- Ensure contractual SLA is maintained

**We’ll be a great match if you**:

- Are native or proficient in Italian and English, Spanish is a Plus
- Goal and customer service oriented
- Good disposition to work in a customer service environment
- Share our values of commitment, unity, integrity, recognition, and WOW

**Don’t meet every single requirement?**

**Who we are**

Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

**If this sounds like you, join us at Webhelp**

**Webhelp is an equal-opportunity em**ployer**

RRQ23-004923-1-ITALY



  • Barcelona, España Webhelp A tiempo completo

    Customer Representative - El customer representative atenderá a los clientes principalmente mediante llamada y resolverá sus dudas de forma práctica ya que tendrá a su disposición los vehículos en venta. - Tareas- Resolver consultas de clientes - Resolver incidencias, realizar campañas de satisfacción y de prospección de mercado, logrando mejorar la...


  • Barcelona, España Recruit4. Work A tiempo completo

    As a Customer Care Representative, you will be instrumental in ensuring our customers enjoy a memorable and delightful stay experience.Primary Duties- Assist guests with inquiries, address concerns promptly, and deliver outstanding customer service.- Handle customer queries via phone and email, providing information on bookings, activities, and Dutch market...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** Sitel Group is leader in the Contact Center sector thanks to the work of our employees, offering personalized and professional CX solutions to our clients. We are looking for a Technical Customer Support Representative Renewable Energy to provide high-level customer support for our client, who is a leading global specialist in...


  • Barcelona, España Recruit4Work S.L. A tiempo completo

    As a Customer Care Representative, you will be instrumental in ensuring our customers enjoy a memorable and delightful stay experience. Primary DutiesAssist guests with inquiries, address concerns promptly, and deliver outstanding customer service.Handle customer queries via phone and email, providing information on bookings, activities, and Dutch market...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Swedish and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Webhelp A tiempo completo

    **Advisor** **Location** - Barcelona, Spain**Language** - English*** **Description**: English Speaking Customer Representative Why join us Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for English Speaking Customer Representative to...


  • Barcelona, España City Job Offers A tiempo completo

    **French-speaking Customer Representative - Wellness & Health Industry in Barcelona** Are you a native French speaker and want to live in Barcelona? We are looking for French speakers to provide quality Customer Service for an important company in Barcelona. **French-speaking Customer Service Agent in Barcelona** **Your profile**: - Your first language...


  • Barcelona, España Sitel A tiempo completo

    **About Us**: **Job Summary**: In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Portuguese and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client....


  • Barcelona, España Sitel A tiempo completo

    **About Us**: **Job Summary**: In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Swedish and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Foundever A tiempo completo

    **About Us**: **Job Summary**: In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Spanish and advanced Italian language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Webhelp A tiempo completo

    **Advisor** **Location** - Barcelona, Spain**Language** - Swedish*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a **Swedish Speaking Customer Representative **to join our exciting projects, with...


  • Barcelona, España Webhelp A tiempo completo

    **Advisor** **Location** - Barcelona, Spain**Language** - Norwegian*** **Description**: **Customer Representative for Norwegian Market** **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** Customer Representative for...


  • Barcelona, España Webhelp A tiempo completo

    **Advisor** **Language** - German*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a **German Speaking Customer Representative **to join our exciting projects, with leading brands from tech, finance,...


  • Barcelona, España Webhelp A tiempo completo

    **Advisor** **Location** - Barcelona, Spain**Language** - Spanish*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a **Spanish Speaking Customer Representative **to join our exciting projects, with...

  • Customer Service

    hace 16 horas


    Barcelona, España Webhelp A tiempo completo

    **Location** - Barcelona, Spain**Language** - Swedish*** **Description**: Customer Service & Sales Representative - Swedish market Why join us Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a Customer Service & Sales Representative -...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Swedish and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Foundever A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Spanish and advanced Italian language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Spanish and advanced Italian language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Dutch and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Portuguese and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client....