Customer Service with Fluent Dutch

Encontrado en: Talent ES C2 - hace 3 semanas


Barcelona, España Page Personnel A tiempo completo
Immediate Incorporation|Indefinite Term Contract

International company located in Cornellà de Llobregat

Customer Service with Fluent Dutch & English will be responsible for:

  • Processing incoming customer requests and orders.
  • Checking the orders against the customer and purchase order agreements.
  • Responding to customer product inquiries and issues in a timely manner.
  • Liaising with the logistics department to prepare and arrange the execution of the shipment of the goods and monitoring outbound activities.
  • Assure correct pricing of the customer orders, invoicing timely and accurately.
  • Handling the complaints and returning shipments.
  • Monitoring the credit situation of the customer and liaising with the credit department and the sales team.
  • Supporting and interfacing the Sales Representatives.
  • Working efficiently with all internal departments and with external parties.
  • Maintaining, updating and filing the customer documents, record and internal documents.
  • Perform other duties as assigned.

Customer Service with Fluent Dutch & English requires:

  • Bachelor degree in Business Administration, Marketing, Economics or related field is preferred.
  • Able to balance competing demands and prioritize.
  • Fluent in Dutch and English with excellent communication skills.
  • Minimum of 1 year of Customer Service experience within a similar position/industry is a plus.
  • Experience in MS Office tools, ERP (SAP) and Salesforce.com experience is an asset.
  • Striving for exceptional customer satisfaction.
  • High attention to detail.
  • Fast learner and driven to action.
  • High performance culture in complex business scenarios.
  • Ability to prioritize and balance competing demands.
  • Competency in adapting to regularly changing conditions.
  • Consistently delivering business results.

Offered for Customer Service with Fluent Dutch & English:

  • Experience in an international environment
  • Hybrid work model


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