Empleos actuales relacionados con Customer Service Team Lead for a Luxury Automotive - Barcelona - Blu Selection
-
Customer Service Representative for a Luxury
hace 3 meses
Barcelona, España Blu Selection A tiempo completoTasks Your responsibilities and impact as a Customer Service Representative will be: - Represent the brand and be the first go-to person for customers - Stay tuned on all products/services offered, and be a crucial part of customer retention - Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability...
-
Customer Service Representative for a Luxury
hace 3 meses
Barcelona, España Blu Selection A tiempo completoTasks Your responsibilities and impact as a Customer Service Representative will be: - Stay tuned on all products/services offered, and be a crucial part of customer retention - Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability to service the customer. - Work together with experts to solve...
-
Customer Service Team Lead
hace 1 mes
Barcelona, España Porsche Digital España A tiempo completo**About the job**: We are building Porsche's Customer Relations Hub (CRH) in Barcelona together with you. At the CRH we want to create something new and innovative to inspire the customer experience of the Porsche brand. You may think of it as a call center - but way better! You are an essential part of Porsches customer success, so you might as well call...
-
Customer Service Representative in Luxury Automotive
hace 1 semana
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout Blu SelectionWe are a leading recruitment agency specializing in placing top talent in the luxury industry.About the RoleWe are seeking a highly skilled Customer Service Representative to join our client's team in Barcelona. As a Customer Service Representative, you will be the first point of contact for customers, providing them with exceptional...
-
Luxury Customer Service Representative
hace 12 horas
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Care Agent to join our team at Blu Selection. As a Luxury Support Agent, you will be the first point of contact for our clients' customers, providing exceptional service and support to ensure a positive experience.Key ResponsibilitiesRepresent our client's products and services with...
-
Luxury Customer Service Representative
hace 1 día
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Care Agent to join our team at Blu Selection. As a Luxury Support Agent, you will be the first point of contact for our clients' customers, providing exceptional service and support to ensure a positive experience.Key ResponsibilitiesRepresent our client's products and services with...
-
Customer Service Team Lead
hace 2 días
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoJoin Our Team as a Customer Service Team LeadWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Empresa Reconocida in Barcelona. As a key member of our customer service team, you will be responsible for leading a team of customer service agents and ensuring that our customers receive exceptional service.Key...
-
Customer Service Team Lead
hace 2 días
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoJoin Our Team as a Customer Service Team LeadWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Empresa Reconocida in Barcelona. As a key member of our customer service team, you will be responsible for leading a team of customer service agents and ensuring that our customers receive exceptional service.Key...
-
Customer Service Team Lead
hace 2 semanas
Barcelona, Barcelona, España Empresa reconocida A tiempo completoJob DescriptionWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Empresa reconocida. As a key member of our customer service department, you will be responsible for leading a team of customer service agents and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead and...
-
Customer Service Team Lead
hace 2 semanas
Barcelona, Barcelona, España Empresa reconocida A tiempo completoJob DescriptionWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Empresa reconocida. As a key member of our customer service department, you will be responsible for leading a team of customer service agents and ensuring that our customers receive exceptional service.Key Responsibilities:Team Leadership: Lead and...
-
Customer Service Team Lead
hace 2 días
Barcelona, Barcelona, España Centrient Pharmaceuticals A tiempo completoRegional Customer Service Agent Team LeadCentrient Pharmaceuticals, a leading manufacturer of beta-lactam antibiotics and a provider of next-generation statins and anti-fungals, is seeking a highly skilled Regional Customer Service Agent Team Lead to join its Commercial / Customer Service department in Barcelona.Main Responsibilities:Lead the customer...
-
Customer Service Team Lead
hace 2 días
Barcelona, Barcelona, España Centrient Pharmaceuticals A tiempo completoRegional Customer Service Agent Team LeadCentrient Pharmaceuticals, a leading manufacturer of beta-lactam antibiotics and a provider of next-generation statins and anti-fungals, is seeking a highly skilled Regional Customer Service Agent Team Lead to join its Commercial / Customer Service department in Barcelona.Main Responsibilities:Lead the customer...
-
Luxury Goods Team Leader
hace 1 semana
Barcelona, Barcelona, España Luxury Goods Spain S. L. A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Team Manager to lead our Gucci store team in Barcelona. As a key member of our Luxury Goods Spain S. L. team, you will be responsible for delivering exceptional client experiences, driving sales growth, and developing a high-performing team.Key ResponsibilitiesTeam LeadershipLead and inspire a...
-
Luxury Goods Team Leader
hace 1 semana
Barcelona, Barcelona, España Luxury Goods Spain S. L. A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Team Manager to lead our Gucci store team in Barcelona. As a key member of our Luxury Goods Spain S. L. team, you will be responsible for delivering exceptional client experiences, driving sales growth, and developing a high-performing team.Key ResponsibilitiesTeam LeadershipLead and inspire a...
-
Customer Service Team Lead
hace 2 semanas
Barcelona, Barcelona, España Centrient Pharmaceuticals A tiempo completo**About Us**Centrient Pharmaceuticals is a leading manufacturer of essential medicines, committed to quality, reliability, and sustainability. Our team of over 2200 employees works tirelessly to meet our customers' needs and contribute to a sustainable future.**The Role**We are seeking a highly skilled and experienced **Customer Service Team Lead** to join...
-
Customer Service Team Lead
hace 2 semanas
Barcelona, Barcelona, España Centrient Pharmaceuticals A tiempo completo**About Us**Centrient Pharmaceuticals is a leading manufacturer of essential medicines, committed to quality, reliability, and sustainability. Our team of over 2200 employees works tirelessly to meet our customers' needs and contribute to a sustainable future.**The Role**We are seeking a highly skilled and experienced **Customer Service Team Lead** to join...
-
Customer Service Team Lead
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoJob SummaryBlu Selection is seeking a highly experienced Customer Service Team Lead to lead a team of Customer Service representatives in our Barcelona-based Customer Service Hub. As a key member of our team, you will be responsible for overseeing the overall team performance, ensuring high-quality standards, and driving business growth.Key...
-
Customer Service Team Lead
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoJob SummaryBlu Selection is seeking a highly experienced Customer Service Team Lead to lead a team of Customer Service representatives in our Barcelona-based Customer Service Hub. As a key member of our team, you will be responsible for overseeing the overall team performance, ensuring high-quality standards, and driving business growth.Key...
-
Customer Service Team Lead
hace 2 semanas
Barcelona, Barcelona, España Centrient Pharmaceuticals A tiempo completo**About Us**Centrient Pharmaceuticals is a leading manufacturer of essential medicines, committed to quality, reliability, and sustainability. Our team of over 2200 employees works tirelessly to meet the needs of our customers, striving for a sustainable future in the fight against antimicrobial resistance.**Our Company**We have a rich history, dating back...
-
Customer Service Team Lead
hace 2 semanas
Barcelona, Barcelona, España Centrient Pharmaceuticals A tiempo completo**About Us**Centrient Pharmaceuticals is a leading manufacturer of essential medicines, committed to quality, reliability, and sustainability. Our team of over 2200 employees works tirelessly to meet the needs of our customers, striving for a sustainable future in the fight against antimicrobial resistance.**Our Company**We have a rich history, dating back...
Customer Service Team Lead for a Luxury Automotive
hace 5 meses
**Your responsibilities and impact as a Customer Service Team Lead will be**:
- Leading a team of Customer Service representatives and acting as a link between agents and the operations management
- Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs)
- Providing reports on workload trends, backlogs, and propose staffing requirements
- Creating and maintaining a collaborative working environment
- Cooperating closely with other team leads to enable mutual learning and overcoming systematic quality problems
- Acting as a single point of contact for escalations and actively finding solutions
**Skills, qualifications, and interests you need to succeed in this role**:
- 3+ years of applicable team lead experience in a contact center, ideally in the automotive sector
- Having people leadership skills, and the ability to inspire and develop teams
- Having excellent communication skills, both verbal and written
- Proficient in Polish and English (additional European language skills are a plus)
- Having a proactive and well-structured working style
- Being flexible and able to adapt to changing environments
**What´s in it for you?**
- Competitive salary
- Working in a fast paced and highly changeable environment
- Helping to create the Customer Service Hub of one of the world´s leading luxury automotive brands
- Working in an inclusive, diverse, and international team
- Possibility to partially work from home after the initial training months
- Nonhierarchical work environment
- Starting date: 15/02
**Your future company**
An innovative luxury automotive brand that is currently insourcing their Customer Service department. They have offices worldwide to cater for the needs of their international clientele. The Customer Service department in Barcelona will focus on a big part of the European Market.