Customer Service Representative
hace 4 meses
Empresa multinacional, especializada en ofrecer las soluciones más completas en productos y servicios para el laboratorio precisa incorporar para sus oficinas en Tarragona:
**Customer Service**
**Misión**:
**Funciones y responsabilidades**:
- Atender a los clientes con sus consultas proporcionándoles conocimientos y orientación para ayudarles en las necesidades específicas de los productos.
- Proporcionar al cliente precios y plazos de entrega.
- Procesar pedidos, actualizaciones, modificaciones o cancelaciones de productos
- Ser capaz de priorizar y atender las solicitudes de los clientes de manera oportuna.
- Persistente en la resolución de problemas dentro del ciclo de vida de las ventas.
- Gestionar las consultas de los clientes hasta su finalización.
- Resolver los casos y problemas de los clientes a través de solicitudes de información, llamadas telefónicas y correos electrónicos.
- Usuario/a experto/a del sistema SAP.
- Apoyo a los representantes de ventas en las tareas administrativas ( desarrollo de ofertas, precios de productos y asistencia general )
- Asistir a sesiones de capacitación y sesiones informativas (interna y externamente) según sea necesario para adquirir experiência y comprensión del cliente.
**Requisitos**:
- Estudios de Grado, muy valorable formación técnica de Química o estudios relacionados
- Experiência previa en las funciones descritas.
- Retribución de 20k-21k RAB
- Inglés, mínimo nível First Certificate
**Ofrecemos**:
- Empresa multinacional con amplias opciones de crecimiento profesional
- Ubicación : Badalona
- Horario de 8h a 17h
Tipo de puesto: Jornada completa
Salario: 21.000,00€ al año
Horario:
- De lunes a viernes
Ubicación del trabajo: Empleo presencial
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