Customer Service Agent
hace 4 meses
ÚNETE A NUESTRO EQUIPO
Enrique Tomás, la empresa líder en el mundo del jamón, busca un/a agente de atención al cliente para formar parte de nuestro equipo de CUSTOMER SERVICE en nuestras oficinas centrales ubicadas en Badalona.
**Responsabilidades**:
- Atender y gestionar las consultas, quejas y reclamaciones de los clientes (tanto cliente interno y externo).
- Proporcionar información sobre productos, pedidos y servicios.
- Realizar seguimiento de pedidos y resolución de incidencias.
- Colaborar en la mejora continua del servicio al cliente.
- Dar respuesta a las reseñas de google y web.
**Requisitos**:
- Experiência previa en atención al cliente, preferiblemente en el sector retail y/o alimentación.
- Capacidad para trabajar en equipo y bajo presión.
- Excelentes habilidades de comunicación y empatía.
- Dominio del catalán, castellano e inglés. Se valorará conocimientos de otros idiomas.
**Ofrecemos**:
- Posición estable
- Oportunidades de desarrollo profesional y crecimiento dentro de la empresa.
- Formar parte de una compañía en pleno crecimiento y expansión
- Buen ambiente laboral en un entorno dinámico y apasionante.
Si te apasiona el trato con el cliente y quieres formar parte de una empresa líder en su sector,
no dudes en inscribirte a nuestra oferta
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