IT Support Engineer Dutch/french
hace 4 semanas
SD Worx is een toonaangevende Europese leverancier van Payroll & HR-diensten met een wereldwijd bereik. We hebben kantoren in Europa en een kantoor op Mauritius. Ons doel? We brengen people solutions tot leven. Zodat bedrijven van elke omvang Human Resources kunnen omvormen tot een bron van waarde voor het bedrijf en de mensen erin. Onze personeelsoplossingen omvatten het hele traject van werknemers, van het betaald krijgen tot het aantrekken, belonen en ontwikkelen van talent. Ben je klaar om je bij ons aan te sluiten?
**Do you speak Dutch and French and (temporarily) live in Spain? Do you love to help our users with their IT-related issues? Then we have a great challenge for you**
**Wat hebben wij aan te bieden?**
Een uitdagende baan waarin je [INSERT a line of what the general job is about]. Maar ook:
- Een aantrekkelijk salaris op basis van je ervaring en prestaties. En de vrijheid om je persoonlijke voordeelpakket samen te stellen.
- Een dynamische omgeving: flexibele werktijden en thuiswerken - alles is bespreekbaar
- Leermogelijkheden: via een individueel ontwikkelingsplan en professionele training
- Carrièregroei: of je nu meer expert wilt worden in je vakgebied of je kennis meer horizontaal wilt uitbreiden, er is altijd ruimte om te groeien binnen SD Worx
**Wat heb jij te bieden?**
Do you speak Dutch and French and (temporarily) live in Spain? Do you love to help our users with their IT-related issues? Then we have a great challenge for you
- Focus on the end user with good & friendly communication skills; Good
- of relevant areas/products;
- Support procedures are available, and you show willingness to follow and improve them;
- Being able to put yourself in the place of the user and having the user as your main focus.
- The ability to assess the user’s situation, fundamental wishes and needs;
- 1st level-support including troubleshooting and error correction;
- Languages: Dutch, French and English as main communication language within the team;
- Team player who is able to work efficient and independently;
- Hnds on mentality, getting the things done;
- Open to learn and have new experiences;
- Experience may be handy, but is not required.
**Welke taken kan je verwachten?**
- Assuring the quality and user friendliness of our products by putting the customer's needs on the first place
- Handling the incoming support requests from different sources in order to help out the user
Vanuit vele plaatsen werken we als één, samen op weg van beter naar best.
SD Worx leeft diversiteit op de werkvloer. Diversiteit zorgt voor inspiratie en innovatie in ons bedrijf. We verwelkomen in het bijzonder sollicitaties van gekwalificeerd talent, ongeacht afkomst, nationaliteit, geslacht, huidskleur, etnische en sociale achtergrond, religie, leeftijd, handicap, seksuele geaardheid en levensfase.
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