Sr Account Manager Southern Europe, Expedia Partner

hace 2 semanas


Madrid, España Expedia Partner Solutions A tiempo completo

The online travel market never stands still. At Expedia Partner Solutions (EPS), we’re smack in the middle of it. We’re an entrepreneurial start-up inside the world’s biggest travel company. We create the tools and technology that help millions of travelers find the perfect hotels for their next trips. As the world’s largest and fastest-growing affiliate network, we work with thousands of partners in 33 countries to turn their web traffic into hotel bookings and happy customers. We offer the chance to work with the brightest minds in the travel business in an energetic and international work environment focused on innovation, creative problem-solving and collaboration.

As a Sr Account Manager, you will manage a portfolio of significant partnerships withing the Southern Europe Region, analysing business and operational performance to find opportunities for optimization and growth.

**What you’ll do**
- Account planning, forecasting and account strategy execution
- Managing key stakeholder relationships, sharing best practices across teams and regions
- Maintain and develop excellent partner relationships at all levels
- Successfully manage key partner negotiations and re-negotiations.
- Build strong relationships with customer account team, including key buyers and decision makers at all levels
- Create and drive opportunities to build customer account
- Recommend products, services, and insights that meet partners needs
- Demonstrates awareness of the policies, practices, trends, and information (including competitor) that impact the organisation and its customers
- Demonstrates strong understanding of the financial impact of decisions/solutions on the organization and its customers.
- Build and drive internal and external business cases as required for change.
- Acquires and maintains a working knowledge of financial data and the company’s standard contract terms and conditions by reading product literature, contracts, and asking questions of peers.
- Learns when to partner with legal resources to modify or adjust standard contract terms.
- Learns the contract negotiation process and how to complete contractual arrangements.
- Conducts straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement
- Identifies and actively engages stakeholders in decision making and strategies to benefit account and organization. Closes deals effectively.
- Builds a working knowledge of products, technologies, offerings, etc., within scope of responsibility.
- Develops an understanding of competitors’ standard products and services.
- Develops understanding of customer's industry and competitive market.
- Learns the metrics to assess the performance of products, services, and solutions against customer needs/expectations.
- Develops key value proposition statements, case studies, etc., to demonstrate the value of the company’s products, services, and solutions.
- Understands and reports a customer’s business issues through appropriate organisation channels

**Who you are**
- Proficient in both English & Spanish
- Proficient in Italian (desirable)
- Excellent communication skills
- Strong understanding of how the department operates and fits into the larger organisation
- Experience in sales/account management (5+ years) with a highly successful track record of driving revenue growth for partner accounts
- Experience managing high value accounts with a B2B background
- Exceptional negotiation skills
- Well structured and capacity to take on high workload with a strong ability to prioritise workload effectively
- Outstanding relationship building skills selling background and focus
- Background working with senior management, including C-Level executives
- Extensive knowledge of Microsoft office products including Power Point
- Exceptional organisational skills with attention to details such as billing, contract terms, commissions
- You are creative and self-motivated, compelling and “executive level” eye for business

**About Expedia Group**

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.


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