Customer Experience Agent

hace 4 meses


Barcelona, España VeryChic Travel A tiempo completo

In Barcelona, Spain

**Tâches & responsabilités**:

- Accueillir les clients (par téléphone et par mail).
- Conseiller et accompagner nos clients dans la réservation en ligne.
- Gérer le traitement back-office des réservations (confirmation, modification et annulation des réservations et/ou titres de transports).
- Assurer le suivi après-vente (gestion des litiges et dédommagements) et administratif (facturation, organisation des activités et/ou envoi des documents de voyage).

**Compétences et expérience**:

- Français natif, anglais courant et une autre langue européenne est un plus.
- Excellente communication écrite et orale en français.
- Personne organisée, rigoureuse et résolutive.
- Expérience dans la relation client (en agence de voyage est un plus).
- Capacité d'adaptation.
- Goût pour les voyages et la satisfaction client.

**Avantages VeryChic**:

- Profitez d'un bureau open-space confortable, avec beaucoup de lumière naturelle, et idéalement situé au cœur du quartier de l'Eixample à Barcelone.
- Profitez d'une réduction pour les employés sur nos offres déjà extraordinaires (pour vous et votre famille).
- Possibilité de 2 jours de Home Office par semaine.
- Faites partie d'une équipe internationale, jeune, dynamique et accueillante.

**CONDITIONS**:

- Un à deux week-ends travaillés par mois avec jours de récuperation
- Jours fériés payés et rémunérés.



  • Barcelona, Barcelona, España stayforlong A tiempo completo

    {"h3": "About Stayforlong", "p": "At Stayforlong, we're passionate about empowering travelers to break free from the constraints of an oversaturated market. We offer a fresh perspective, giving our customers, hoteliers, and partners the flexibility, opportunities, and choices they deserve.", "ul": [{"li": "We're a dynamic and collaborative team of 80 people,...


  • Barcelona, Barcelona, España stayforlong A tiempo completo

    {"h3": "About Stayforlong", "p": "At Stayforlong, we're passionate about empowering travelers to break free from the constraints of an oversaturated market. We offer a fresh perspective, giving our customers, hoteliers, and partners the flexibility, opportunities, and choices they deserve.", "ul": [{"li": "We're a dynamic and collaborative team of 80 people,...


  • Barcelona, Barcelona, España Stayforlong A tiempo completo

    {"h1": "Customer Experience Agent Trainee", "p": "At Stayforlong, we're passionate about empowering our customers to break free from the constraints of an oversaturated market. We're committed to offering a fresh perspective, giving them, hoteliers and our partners, the flexibility, opportunities and choices they deserve.", "ul": [{"li": "Liaise with...


  • Barcelona, Barcelona, España Stayforlong A tiempo completo

    {"h1": "Customer Experience Agent Trainee", "p": "At Stayforlong, we're passionate about empowering our customers to break free from the constraints of an oversaturated market. We're committed to offering a fresh perspective, giving them, hoteliers and our partners, the flexibility, opportunities and choices they deserve.", "ul": [{"li": "Liaise with...


  • Barcelona, Barcelona, España stayforlong A tiempo completo

    {"h2": "About Stayforlong", "p": "At Stayforlong, we're passionate about empowering our customers to break free from the constraints of an oversaturated market. We strive to offer a fresh perspective, giving them, hoteliers and our partners, the flexibility, opportunities and choices they deserve.Our team is currently a group of 80 people working in a...


  • Barcelona, Barcelona, España stayforlong A tiempo completo

    {"h2": "About Stayforlong", "p": "At Stayforlong, we're passionate about empowering our customers to break free from the constraints of an oversaturated market. We strive to offer a fresh perspective, giving them, hoteliers and our partners, the flexibility, opportunities and choices they deserve.Our team is currently a group of 80 people working in a...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    {"h1": "Customer Service Agent in Barcelona", "p": "At Customer Labs, we are looking for a Customer Service Agent to join our team in Barcelona, Spain. As a Customer Service Agent, you will be responsible for providing excellent customer service to our clients in Norwegian.Responsibilities:* Provide fantastic service in all situations - your contact with the...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    {"h1": "Customer Service Agent in Barcelona", "p": "At Customer Labs, we are looking for a Customer Service Agent to join our team in Barcelona, Spain. As a Customer Service Agent, you will be responsible for providing excellent customer service to our clients in Norwegian.Responsibilities:* Provide fantastic service in all situations - your contact with the...


  • Barcelona, España Blu Selection A tiempo completo

    Are you interested in food retail industry or do you like helping people on a daily basis?If you dream of beautiful beaches and an international city surrounded by both coastal towns and mountains.Barcelona offers all this including delightful gastronomic experiences of Spanish, Catalan and world cuisine.Your responsibilities and impact working as Customer...

  • Customer Experience Agent

    hace 2 semanas


    Barcelona, España Blu Selection A tiempo completo

    Are you interested in food retail industry or do you like helping people on a daily basis? If you dream of beautiful beaches and an international city surrounded by both coastal towns and mountains. Barcelona offers all this including delightful gastronomic experiences of Spanish, Catalan and world cuisine.Tasks Your responsibilities and impact working as...


  • Barcelona, España Blu Selection A tiempo completo

    Are you interested in food retail industry or do you like helping people on a daily basis?If you dream of beautiful beaches and an international city surrounded by both coastal towns and mountains.Barcelona offers all this including delightful gastronomic experiences of Spanish, Catalan and world cuisine.Tasks Your responsibilities and impact working as...


  • Barcelona, Barcelona, España Sonder A tiempo completo

    About SonderSonder is a revolutionary hospitality company that is changing the way people experience travel. We offer a unique blend of innovative technology and inspiring, thoughtfully designed accommodations that combine to create a seamless and exceptional guest experience.Job SummaryWe are seeking a highly skilled and personable Front Desk Hospitality...


  • Barcelona, Barcelona, España Sonder A tiempo completo

    About SonderSonder is a revolutionary hospitality company that is changing the way people experience travel. We offer a unique blend of innovative technology and inspiring, thoughtfully designed accommodations that combine to create a seamless and exceptional guest experience.Job SummaryWe are seeking a highly skilled and personable Front Desk Hospitality...


  • Barcelona, España Blu Selection A tiempo completo

    Are you interested in food retail industry or do you like helping people on a daily basis? If you dream of beautiful beaches and an international city surrounded by both coastal towns and mountains. Barcelona offers all this including delightful gastronomic experiences of Spanish, Catalan and world cuisine. Tasks Your responsibilities and impact working as...


  • Barcelona, España Blu Selection A tiempo completo

    Are you interested in food retail industry or do you like helping people on a daily basis? If you dream of beautiful beaches and an international city surrounded by both coastal towns and mountains. Barcelona offers all this including delightful gastronomic experiences of Spanish, Catalan and world cuisine. Tasks Your responsibilities and impact working as...


  • Barcelona, España Blu Selection A tiempo completo

    Are you interested in food retail industry or do you like helping people on a daily basis? If you dream of beautiful beaches and an international city surrounded by both coastal towns and mountains. Barcelona offers all this including delightful gastronomic experiences of Spanish, Catalan and world cuisine. Tasks Your responsibilities and impact working as...


  • Barcelona, Barcelona, España stayforlong A tiempo completo

    {"h1": "Customer Experience Agent Trainee", "h2": "About the Company", "p": "At Stayforlong, we believe that travel is not just a means to an end, but a journey of extraordinary moments and remarkable discoveries. We are passionate about nurturing meaningful connections with the places our customers visit, and we reward their commitment to the journey with...


  • Barcelona, Barcelona, España Vipdistrict A tiempo completo

    About Vip DistrictVip District is a leading affiliate marketing, loyalty, and incentives company that specializes in providing expert services to top brands such as Adidas, Samsung, and Amazon. Our team of professionals is dedicated to delivering high-quality solutions that drive business growth and customer satisfaction.Job SummaryWe are seeking a highly...


  • Barcelona, Barcelona, España Vipdistrict A tiempo completo

    About Vip DistrictVip District is a leading affiliate marketing, loyalty, and incentives company that specializes in providing expert services to top brands such as Adidas, Samsung, and Amazon. Our team of professionals is dedicated to delivering high-quality solutions that drive business growth and customer satisfaction.Job SummaryWe are seeking a highly...


  • Barcelona, España Blu Selection A tiempo completo

    Are you interested in food retail industry or do you like helping people on a daily basis? If you dream of beautiful beaches and an international city surrounded by both coastal towns and mountains. Barcelona offers all this including delightful gastronomic experiences of Spanish, Catalan and world cuisine.TasksYour responsibilities and impact working as...