Information Systems Officer

hace 3 semanas

Valencia, España United Nations A tiempo completo

The Office of Information and Communications Technology (OICT) is leading the digital transformation of the Organization to enable a better, safer, more sustainable future through secure, reliable, and innovative technology solutions.

This position is in the Enterprise Solutions Service, Office of Information and Communications Technology (OICT/ESS), hosted by UNICTF and located in Valencia, Spain. The incumbent reports to a Senior Information Systems Officer within OICT/ESS.

**Responsibilities**:
Under the direct supervision of the Senior Information Systems Officer and the overall guidance of the Enterprise Solutions Service Chief, the Information Systems Officer will be responsible for the following duties:

- Plans and directs major systems projects of significant importance to the institution, or major components of these complex systems which typically impact critical operations and large or multiple user groups.
- Provides expert advice on complex systems analysis and design; identifies the need for new systems (or modifications to existing systems) or respond to requests from users; develops plans for feasibility assessment, requirements specification, design, development, and implementation, including project plans, schedules, time and cost estimates, metrics and performance measures.
- Develops cost proposals for contractual services, oversees the technical evaluation of proposals received and manages the contract service.
- Tracks and monitors project progress against plan, requirements, quality measures, standard processes; liaises with users on all aspects and during all phases of development and implementation.
- Provides professional leadership and work direction to assigned project team, and/or mentor and supervises the work of new/junior officers, contract staff, etc.
- Is actively involved in the execution of the most complex aspects of the project (e.g., systems analysis, development, programming, etc.); oversees development of document and database structures, ensuring that all design aspects are addressed, and control and security mechanisms are established.
- Develops, implements, and monitors information standards and guidelines, including testing paradigms.
- Keeps abreast of developments in the field and determines the need for testing and evaluating new products and technologies; provides leadership on introducing technological changes; prepares various technical reports.
- Facilitates communications between OICT and its major clients for good client relations. Serves as coordinator in the development of Service Level Agreements (SLAs) between the client and OICT, for either specific IT services or general technology support, including any charge back mechanisms.
- Participates in planning and preparation of the budget, work program and spending plan.
- Performs other related duties, as required.

Competencies

- PROFESSIONALISM:
Knowledge of the design, development, management, implementation and maintenance of complex information systems such as Safety and Security Information Management. Ability to develop and oversee large centralized or decentralized institutional systems. Capacity to understand, design and analyze complex information systems, handle business operational issues and to thoroughly evaluate critical systems matters. Knowledge of a range of computer languages and development paradigms, the organization's information infrastructure and IT strategy as it relates to the user area(s).
- COMMUNICATION:
Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
- CLIENT ORIENTATION:
Considers all those to whom services are provided to be "clients" and seeks to see things from their point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment; keeps stakeholders informed of progress or setbacks in projects; meets timelines for delivery of products or services.
- PLANNING & ORGANIZING:
Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education
Advanced university degree (master's degree or equivalent) in computer science, information systems, mathematics, statistics or related fields, is required. A first-level university degree in one of the above fields in combination with two additional years

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