Information Systems Officer

hace 1 semana

Valencia, España United Nations A tiempo completo

The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political Missions, Agencies, Funds and Programmes of the UN system worldwide.

The position is located in the Digital Solutions Support Unit (DSSU) within the Office of the Chief (OoC) SGITT at the UNGSC, Valencia, Spain.

The incumbent will work under the supervision of the Chief SGITT or other designated officer.

**Responsibilities**:
Within delegated authority, the Information Systems Officer may be responsible for the following duties:

- Plans and directs all major information systems projects within UNGSC, monitoring the progress of the infrastructure systems analysis, design, development, testing and implementation of new, moderately complex systems, and/or, participates as a member of a team with responsibility for major components of the more complex systems
- Manages the Information Systems budget, formulating and monitoring budget allocations and expenditures, verifying funding and ensuring no overrun occurs;
- Develops technical specifications for the procurement of equipment and contractual services, and coordinates the technical evaluation of offers and proposals received;
- Develops and recommends strategies to implement global information systems projects originating out of DOS and UNGSC;
- Develops, implements and monitors information systems standards, guidelines and procedures;
- Develops detailed systems and other functional specifications and user documentation for system as required;
- Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.;
- Develops training materials, operating and user manuals; trains staff in assigned systems;
- Develops disaster recovery plans relating to information systems and ensures appropriate planning and training of those responsible;
- Researches, analyses and evaluates new technologies and makes recommendations for their deployment;
- Participates in writing reports and papers on systems-related topics, system requirements, information strategy etc.;
- Provides professional leadership and work direction for the Information Systems Officers and other staff of the Unit, develops the yearly work plan, mentors and supervises personnel of the Unit.
- Develops plans for major IT systems projects within UNGSC, monitoring the progress of the design, installation and commissioning of the various networks and infrastructure systems
- Leads the team in the operation and maintenance of internetworking systems that includes routers and switches, operating systems platforms, database management systems, servers, workstations, and related underpinning infrastructure equipment
- Devises and administers disaster recovery plans; provides training for support staff to implement these plans to ensure optimal readiness
- Responsible for the proper implementation of backup and recovery procedures
- Maintains a regular review of the network resources access control, data security, and server and data stores security systems
- Ensures all information security systems are properly configured and maintained
- Oversees the user access control for network resources and overall network security
- Handles all aspects of contract administration including establishment of service level agreements with vendors and chargeback policy for users.
- Provides guidance to, and may supervise, new/junior staff, consultants, etc.

Competencies

Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Accountability: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Managing performance: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides fee

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