Telecommunications Officer

The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information, and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political missions, Agencies, Funds, and Programmes of the UN system worldwide.

This position is located in the Network Support Unit (NSU) of the Infrastructure Operations Section (IOS) within the Service for Geospatial, Information, and Telecommunication Technology (SGITT) at UNGSC, Valencia, Spain.

The incumbent will report to the Chief NSU or other designated officer.

**Responsibilities**:
Within delegated authority, the Telecommunications Officer will be responsible for the following duties:

- Designs, installs tests and commissions various telecommunications systems such as local area networks, metro-area network, or country-wide or regional networks.
- Drafts specifications and standards for telecommunications equipment such as hubs, routers, switching systems, satellite earth stations equipment, digital radio switching, etc.
- Provides support for the development of technical specifications for procurement of equipment; evaluates vendors' proposals, performs tests and recommends selection of telecommunications equipment.
- Establishes performance standards for telecommunications equipment and services and recommends corrective measures to improve service quality and operational performance.
- Provides planning support for rapid set-up and operation of communications infrastructure from "scratch" at local and wide area levels, including visiting regional sites for technical reconnaissance missions.
- Provides engineering services related to planning, implementation and maintenance of local and wide area telecommunications networks.
- Provides emergency communications capabilities in support of staff security, including providing a focal point for interagency emergency field security communications liaison.
- Manages leased satellite bandwidth by allocating resources based on Mission requirements/budgets and power/bandwidth constraints resulting from link budget analysis, ensuring compliance with international standards and optimizing transponder usage to allow expansion of existing services
- Maintains equipment inventory by updating asset managers on equipment movements, updating system configuration documentation and calculating equipment requirements, ensuring that operational needs of the earth stations are met and contingency backups are available.
- Coordinates and promotes activities to identify and correct information security threats by compiling and maintaining information aligned with ISO standards, all relevant Satellite Engineering Services documentation, such as Teleport monthly availability and traffic reports, system engineering diagrams, maintenance plans and reports, Standard Operating Procedures (SOP) and Work Instructions (WIN), Disaster Recovery Plan, Operating and Service Level Agreements (OLAs and SLAs), etc.
- Collaborates with HR in the preparation of training modules and other training activities in all aspects of communications technology usage.
- Prepares and makes presentations on telecommunications networks and equipment to staff and other UN agencies.
- Identifies appropriate standards to procure communications equipment at the least cost and in the most expeditious manner.
- Ensures effective coordination with other UN agencies in order to maximize possibilities of inter-agency collaboration in the field of telecommunications.
- Supervises staff/technicians in the satellite and digital radio switching teams as required.
- Collects and analyzes data to identify trends or patterns and provides insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
- Ensures that requirements and background information used for data analysis are documented.
- Performs other related duties as required.

Competencies

COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed

TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; being willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

MANAGING PERFORMANCE: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and rep