Information Systems Officer

hace 2 semanas

Valencia, España United Nations A tiempo completo

The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political Missions, Agencies, Funds and Programmes of the UN system worldwide.

The position is located in the Platform Support Unit (PSU) of the Infrastructure Operations Section (IOS) within the Service for Geospatial, Information and Telecommunication Technology (SGITT) at the UNGSC, Valencia, Spain.

The incumbent will work under the supervision of Chief of the Unit or other designated officer.

**Responsibilities**:
Within delegated authority, the Information Systems Officer may be responsible for the following duties:

- Manages projects involving feasibility studies, systems analysis, design, development and implementation of new, moderately complex

systems, and/or, participates as a member of a development team with responsibility for major components of the more complex systems.
- Develops detailed system and other functional specifications and user documentation for major systems.

systems integration and linkage issues.
- Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques and Agile methodologies, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.
- Develops and maintains computer programs that require integration of many interrelated systems and program elements; ensures appropriate

data security and access controls considering both local and wide area issues.
- Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.
- Develops training materials, operating and user manuals; trains staff in assigned systems.
- Develops disaster recovery plans and ensures appropriate planning and training of those responsible.
- Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.
- Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.
- Ensure that UNGSC Hybrid multi-cloud hosting environments have sufficient performance, capacity, and availability, including documentation and compliance to policies.
- Serves as engineering level support for organization’s high performance Hybrid Cloud Data Storage and overall Data backup system.
- Develop and maintains UN Hybrid Cloud Data Lake infrastructure.
- Provide expertise counseling, support, and suggestions to ERP support technical teams.
- Support ERP related equipment through its life cycle.
- Provides guidance to, and may supervise, new/junior staff, consultants, etc.

Competencies
- TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education
Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field is required. A first-level university degree in combination with additional two years of qualifying experience may be accepted in lieu of the advanced university degree.

Job - Specific Qualification
ITIL Foundation certificate is desirable.

Cloud related certifications are desirable.

Certification in Project Management (PRINCE2®, PMI/PMP) is desirable

Work Experience
A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required.

Experience managing a complex hybrid cloud, with geographically distributed data centers and hosting business critical workloads like ERP systems is required.

Experience with different storage and backup technologies in complex and multilocation environments (e.g. EMC, HPE, etc) is required.

Experience working with Agile/DevOps methodologies is desirable.

Experience using automation technologies, like Infrastructure as a Code, in production environments is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For this position, fluency in English (both oral and written) is required.

Assessment

Special Notice

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff.

United Nations Considerations

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to

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