Information Systems Assistant

hace 2 semanas

Valencia, España United Nations A tiempo completo

The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political Missions, Agencies, Funds and Programmes of the UN system worldwide.

The position is located in the Platform Support Unit (PSU) of the Infrastructure Operations Section (IOS) within the Service for Geospatial, Information and Telecommunication Technology (SGITT) at UNGSC, Valencia, Spain.

The incumbent will work under the supervision of Chief of the Unit or other designated officer.

**Responsibilities**:
Within delegated authority, the Information Systems Assistant will be responsible for the following duties:

- Drafts correspondence and communications, including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports.
- Designs, implements and maintains on-premises and on-cloud identities in a hybrid environment based on Microsoft technologies.
- Designs additions, adjustments, and improvement to Identity Solution components and maintains technical documentation about the systems in accordance with Service Management Process and Procedures.
- Monitors identities’ solution to ensure consistent and reliable performance in Identity Access Management (IAM) system functionality.
- Keeps abreast of developments in the field; performs benchmarking and proposes new acquisitions.
- Provides guidance to new/junior staff.
- Performs other duties as assigned.

Competencies

COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education
High school diploma or equivalent is required.

Job - Specific Qualification
Certification in ITIL 4 is desirable.

Certification in Prince 2 Foundation is desirable.

Any Cloud Certification is desirable.

Work Experience
Seven (7) years of experience in information systems analysis and programming, systems administration and maintenance, software development, technical writing or related area is required.

Experience in designing, implementation and maintenance of hybrid identity systems using Microsoft technologies is required.

Experience in managing virtual environments, monitoring tools and public cloud services is desirable.

Experience in working in a process-oriented service support and service delivery environment is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required.

Assessment

Special Notice

United Nations Considerations

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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