Information Systems Officer

hace 6 días


Valencia, España United Nations ESCAP A tiempo completo

-Job Code Title:

INFORMATION SYSTEMS OFFICER
Department/ Office:

Enterprise Applications Centre Asia
Duty Station:

VALENCIA
Posting Period:

2 February 2024-15 February 2024
Job Opening number:

24-IST-OICT ESS EAC-ASIA-227284-J-VALENCIA (O)
Staffing Exercise ID:

N/A
- United Nations Core Values: Integrity, Professionalism, Respect for DiversityOrg. Setting and Reporting
- The Office of Information and Communications Technology (OICT) is leading the digital transformation of the Organization to enable a better, safer, more sustainable future through secure, reliable, and innovative technology solutions.

The United Nations Office of Information and Communication Technology's Enterprise Solutions Service(OICT/ESS) develops and supports a wide range of enterprise solutions and provides products and services that support the work of the UN

This position is in the Enterprise Solutions Service (ESS) team within OICT, located in Valencia, Spain. The incumbent reports to a Senior Information Systems Officer within OICT/ESS.

- Responsibilities
- Under the direct supervision of a Senior Information Systems Officer and the overall guidance of the Chief, ESS, the Information Systems Officer will be responsible for the following duties:

Manages projects involving feasibility studies, business analysis, systems analysis, design, development, and implementation of moderately complex systems, and/or, participates as a member of a technical team with responsibility for major components of the more complex systems.
- Develops detailed business requirements, wireframes, system and other functional specifications and user documentation for major systems.
- Engages with clients to provide technical advice to users, analyzing users’ requirements and translating these to technical requirements for development and deployment on enterprise platforms.
- Maintains, troubleshoots, and provides continuing user support, to include resolving difficult problems, and technical advice.
- Organizes and performs unit and integrated testing, designing, and utilizing test bases; assists users in acceptance testing.
- Develops training materials, operating and user manuals; trains staff in assigned systems.
- Researches, analyzes, and evaluates new technologies and makes recommendations for their deployment.
- Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.
- Provides guidance to, and may supervise, new/junior staff, consultants, etc.
- Performs other related duties as assigned.
- Competencies
Professionalism:

- Teamwork:
Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client Orientation:
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
- Education
- Advanced university degree (Master's degree or equivalent) in computer science, information systems, mathematics, statistics, or a related field is required. A recognized first-level university degree in combination with two additional years of relevant experience may be considered in lieu of the advanced university degree.
Professional Project Management Certification (i.e. PMP, Prince2, etc.) is desirable.

Certification in ISO2700, ITIL or equivalent is desirable.
Work Experience
- A minimum of five years of progressively responsible experience in software development or technical project planning, design, development, implementation and maintenance is required.

Experience in software testing and quality assurance is required.

Experience with agile software development management methodologies and tools is desirable.

Experience in full life-cycle implementations of enterprise systems is desirable.
Languages
- English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Working knowledge of Spanish is desirable. Knowledge of another official United Nations language is an advantage.
Assessment
-
- Special Notice
-

United Nations Considerations

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no



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