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Customer Service Representative
hace 4 semanas
**Customer Service/Support**
**Location**
- Málaga, Spain**Language**
- Norwegian***
**Description**:
Er du flytende i norsk skriftlig og muntlig og liker tanken på å være representant for banken, gi god kundeservice og å forenkle bank for våre kunder?
Hos oss får du muligheten til å jobbe med andre nordmenn i et internasjonalt team hvor du kan vise frem dine kundeservicekunnskaper og vise at du er i stand til å ta ansvar for eget arbeid.
**Hvorfor jobbe med oss**
Vi tilbyr et godt arbeidsmiljø, moderne kontorer, en dynamisk og ung tilnærming, med karrieremuligheter.
Vi er en flerkulturell, inkluderende organisasjon som tilbyr konkurransedyktig lønn med lønnsvekst etter 6 og 24 måneders ansettelse. Etter 8 måneders ansettelsestid kan man også oppnå seniorrådgiverstatus med muligheter for ekstra månedlig bonus.
Du får full produktopplæring og 1-1 support de første ukene i rollen med kontinuerlig støtte fra avdelingsleder og kvalitetsteamet.
Arbeidstiden er mandag til fredag med 39 timers arbeidsuke og 23 dager ferie (pro rata) per år. Ønsker du å jobbe litt på kontoret og litt hjemme er dette perfekt for deg da vi tilbyr muligheten for hybrid arbeidsmodell etter endt opplæring.
Frister det å flytte til Spania for å bli med i vårt team, kan vi hjelpe til med flyttepakke.
**Hva går jobben ut på?**
En vanlig dag på jobb vil gå ut på å besvare kunders henvendelser via e-post og telefon. Dette er en svært viktig oppgave som krever profesjonalitet og vennlighet, og også en dose effektivitet. Vi ønsker at kundene skal føle seg velkomne og trygge i kontakt med oss. Å kunne følge retningslinjer og prosesser satt opp av banken er et must.
Det er en fordel om du har erfaring med å jobbe med en rekke IT-systemer samtidig, vet hvordan det føles å jobbe i et hektisk miljø der arbeidsbelastningen til tider kan være stor og vet en ting eller to om banksektoren.
Om Bank Norwegian, en del av NOBA Bank Group
Bank Norwegian ble etablert i Norge i 2007. Femten år senere, i 2022, fusjonerte Bank Norwegian med den svenske banken Nordax og ble dermed en filial av Nordax Bank. Den 7. juni 2023 skiftet Nordax Bank AB (publ) navn til NOBA Bank Group AB (publ), og Bank Norwegian gikk fra å være en filial av Nordax til å bli en filial av NOBA.
I Bank Norwegian, en filial av NOBA Bank Group, tilbyr vi kredittkort, sparekontoer og usikrede lån. Siden oppstarten i Norge i 2007 har vi etablert oss både i resten av Norden og i Spania og Tyskland, og vi har i dag over 1,5 millioner kunder.
START: Så snart som mulig
BELIGGENHET: Spania, Malaga, Benalmádena
TYPE: Heltid/Fast
**Interessert? Søk nå så snakker vi**
**Who we are**
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.
We are an equal-opportunity employer
**RRQ24-002162-1-NORWAY
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