Customer Service Agent con Inglés
hace 1 semana
La Fundación Esclerosis Múltiple desde su servicio de consultoría para empresas selecciona para empresa ubicada en el Prat de Llobregat: Customer Service Agent zona Europa con certificado de discapacidad del 33% o superior: Requisitos Grado, o CFGS Administración, Gestión empresarial (no limitante) Experiência mínima de un año realizando mismas tareas CONOCIMIENTOS ESPECÍFICOS - Conocimientos de nomenclatura del sector de aromas / fragancias, químico o similar - Conocimientos nível avanzado del paquete Office - Conocimientos de SAP u otro ERP - Conocimientos de Comercio Internacional (INCOTERMS) IDIOMAS - Español: Bilingüe - Inglés: Avanzado - Segunda lengua europea (Francés, alemán o italiano) a nível avanzado valorable Certificado de discapacidad del 33% o superior. Se ofrece Contrato estable Jornada completa 1 día teletrabajo a la semana
Funciones: Garantizar el nível de servicio como enlace entre la organización y la cartera de clientes asignada conforme a las estrategias comerciales y de desarrollo de la empresa. - Representante del cliente en la organización: servicio intermediario entre los clientes y otros departamentos de la empresa - Dar un nível alto de servicio atendiendo consultas de cliente a través del correo electrónico y el teléfono - Creación de ofertas comerciales en el sistema según requerimientos de cliente - Recepción, gestión y registro de pedidos de venta en SAP: creación, confirmación, seguimiento y actualizaciones de stock dentro del pedido hasta su expedición - Control del stock: análisis y control del stock entrante en el almacén dando la fecha y asignación correcta en los pedidos abiertos - Gestión y seguimiento de pedidos de muestra según su tipología - Soporte y resolución de reclamaciones, incidencias y devoluciones de los clientes - Consolidación de cargas de acuerdo con los pedidos en curso - Creación y seguimiento de los contratos de cliente en el sistema. Revisión periódica. - Mantener y actualizar la BBDD de los clientes en SAP - Asegurar la comunicación proactiva con el cliente: plazos, retrasos, disponibilidad de stock, etc. - Manejo y envío de documentación específica relacionada con producto y pedidos: cartas de crédito, certificados de origen, facturas, etc. Y documentación técnica (TDS, SDS, COA, Halal, Kosher ) - Cumplir con las normativas de prevención de riesgos laborales vigentes en la empresa - Cumplir con las políticas y procedimientos tanto generales como específicos de la posición, así como asegurar la realización de todas las tareas al alcance para facilitar la consecución de los objetivos de la compañía
- Experiència 1 anys. Grado, o CFGS Administración, Gestión empresarial (no limitante) Experiência mínima de un año realizando mismas tareas CONOCIMIENTOS ESPECÍFICOS - Conocimientos de nomenclatura del sector de aromas / fragancias, químico o similar - Conocimientos nível avanzado del paquete Office - Conocimientos de SAP u otro ERP - Conocimientos de Comercio Internacional (INCOTERMS) IDIOMAS - Español: Bilingüe - Inglés: Avanzado - Segunda lengua europea (Francés, alemán o italiano) a nível avanzado valorable Certificado de discapacidad del 33% o superior. Se ofrece Contrato estable Jornada completa 1 día teletrabajo a la semana
- TÍTOL FP DE GRAU SUPERIOR
- comercio exterior / logística
- anglès (parlat c1 - d.funcional, escrit c1 - d.funcional)
- Contracte laboral indefinit
- Jornada completa
- Altres dades d'interès: Salari brut anual:26000-28000€
-
Customer Service Agent
hace 4 meses
El Prat de Llobregat, España Lluch Essence A tiempo completo**Location** El Prat de Llobregat**Departament** Customer Service**Reporting** Customer Service Manager**Functions**: - Customer representative in the organization: intermediary service between customers and other departments of the company. - Creation of commercial offers in the system according to customer requirements - Receipt, management and...
-
Customer Service Agent
hace 2 meses
Sant Feliu de Llobregat, España Centrient Pharmaceuticals Netherlands A tiempo completoCentrient Pharmaceuticals is the leading manufacturer of beta-lactam antibiotics, and a provider of next generation statins and anti-fungals. We produce and sell intermediates, active pharmaceutical ingredients and finished dosage forms. We stand proudly at the centre of modern healthcare, as a maker of essential and life-saving medicines. With our...
-
Customer Service Agent Americas
hace 1 semana
El Prat de Llobregat, España Lluch Essence A tiempo completo**Location** - El Prat de Llobregat**Departament** Commercial**Reporting** Customer Service Team Leader Americas**Functions**: - Customer representative in the organization: intermediary service between customers and other departments of the company. - Creation of commercial offers in the system according to customer requirements. - Receipt, management and...
-
Customer Service Agent- Americas
hace 1 semana
El Prat de Llobregat, España Lluch Essence A tiempo completo**Localización** El Prat de Llobregat**Departamento** Comercial**Reporting Directo** Customer Service Team Leader Amercias**Funciones**: - Representante de la clientela en la organización: servicio intermediario entre los clientes y otros departamentos de la empresa. - Dar un nível alto de servicio atendiendo consultas de clientela a través del correo...
-
Customer Service Representative
hace 1 mes
El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Dow Jones Customer Service Team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and delivering a world-class experience.Key ResponsibilitiesProvide...
-
Customer Service Representative
hace 1 mes
El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Dow Jones Customer Service Team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and delivering a world-class experience.Key ResponsibilitiesProvide...
-
Customer Service Agent Team Lead
hace 2 meses
Sant Feliu de Llobregat, España Centrient Pharmaceuticals Netherlands A tiempo completoCentrient Pharmaceuticals is the leading manufacturer of beta-lactam antibiotics, and a provider of next generation statins and anti-fungals. We produce and sell intermediates, active pharmaceutical ingredients and finished dosage forms. We stand proudly at the centre of modern healthcare, as a maker of essential and life-saving medicines. With our...
-
Customer Service Representative
hace 2 semanas
El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Dow Jones. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our global customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-level telephone, email, and web...
-
Customer Service Representative
hace 2 semanas
El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Dow Jones. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our global customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-level telephone, email, and web...
-
Customer Service Representative
hace 2 días
El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completoJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Dow Jones.About the Role:The Customer Service Associate will provide exceptional support to our customers, ensuring their needs are met and exceeded. This role requires strong communication and problem-solving skills, as well as the ability to...
-
Customer Service Representative
hace 19 horas
El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completoJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Dow Jones.About the Role:The Customer Service Associate will provide exceptional support to our customers, ensuring their needs are met and exceeded. This role requires strong communication and problem-solving skills, as well as the ability to...
-
Customer Service Representative
hace 4 semanas
El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Associate to join our team at Dow Jones. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-level support via telephone, email, and web chat for our...
-
Customer Service Representative
hace 4 semanas
El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Associate to join our team at Dow Jones. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-level support via telephone, email, and web chat for our...
-
Quality Assurance Analyst, Customer Service
hace 5 meses
El Prat de Llobregat, España DOW JONES A tiempo completoDescription : The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street...
-
Customer Service Associate
hace 4 meses
El Prat de Llobregat, España DOW JONES A tiempo completoDescription : The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street...
-
Customer Service con Inglés para Empresa de
hace 4 meses
El Prat de Llobregat, España Nortempo A tiempo completo**Imprescindible** - Experiência en atención al cliente en empresa de logística. -Nível de inglés alto. -Disponibilidad inmediata. **Experiência mínima** - Al menos 2 años **Se valorará** - Vivir cerca de la zona. -Carnet de conducir y vehículo propio. **Se ofrece
-
Logistics Administrative and Customer Service
hace 4 meses
El Prat de Llobregat, España CSafe Global A tiempo completo**JOB PURPOSE** The Logistics Administrative and Customer Service efficiently supports and coordinates the order process, from receipt of the order to delivery to the end customer, as well as following up with the customer in the event of incidents or complaints. **ABOUT THE COMPANY** CSafe Global offers the most comprehensive suit of thermal shipping...
-
Airport Customer Service Agent
hace 3 días
El Prat de Llobregat, España Volotea A tiempo completo**Barcelona Airport** **Hello! We are Volotea, the airline of the small and mid-sized cities in Europe.** Since our inception in 2012, we have been amongst the fastest-growing low-cost airlines in Europe. We are enthusiastic enablers of direct travel for Europeans who don’t live in big hubs. We are changing air travel from small and mid-sized cities in...
-
Airport Customer Service Agent
hace 4 meses
El Prat de Llobregat, España Volotea A tiempo completo**Barcelona Headquarters** **Hello! We are Volotea, the airline of the small and mid-sized cities in Europe.** Since our inception in 2012, we have been amongst the fastest-growing low-cost airlines in Europe. We are enthusiastic enablers of direct travel for Europeans who don’t live in big hubs. We are changing air travel from small and mid-sized cities...
-
El Prat de Llobregat, Barcelona, España Page Personnel A tiempo completo**International Automotive Company****Job Summary:**We are seeking a highly skilled Customer Service Representative with German and English language proficiency to join our team at Page Personnel. As a key member of our customer operations team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to...
