![SAJ DIGITAL ENERGY SPAIN SL.](https://media.trabajo.org/img/noimg.jpg)
Technical Support Engineer
hace 2 meses
**Technical Support Engineer**
**Responsibilities**:
- Generate cases, track and resolve customer inquiries through CRM
- Answer product and technical related inquiries
- Liaise with service, sales and repair center departments to ensure customer inquiries are handled effectively
- Oversee the post installation of solar energy and ensure that systems are commissioned in accordance with the relevant standards of the sales territory
- Developing, updating and managing technical documentation for commissioning of our products and also for integration of third party electrical and communication devices with our products
- Assist in the development of technical support processes for the business
- Assist with sales exhibitions and trade shows
- Liaison with international technical support agencies
**Profile & Qualifications**:
- You have the Bachelor's degree or above, you have knowledge of electrical engineering, mechanics and other related scientific disciplines, with relevant expertise in the field of renewable energy preferred
- You have excellent written and verbal communication skills in Spanish and English - especially verbal communication skills
- You have good organizational skills, ability to work autonomously, ability to prioritize and solve problems
- You are keen to support the team members, experience in interdepartmental communication and coordination preferred
- You have Strong work ethic and proactive attitude
Tipo de puesto: Jornada completa
Sueldo: 2.500,00€-4.000,00€ al mes
Preguntas para la solicitud:
- Do you have knowledge in the field of energy/Electric power, electrical engineering?
Idioma:
- Inglés (Obligatorio)
- Español (Obligatorio)
Fecha de inicio prevista 02/05/2024
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