Technical Support Engineer

hace 2 meses


Poligono Industrial Alcobendas, España SAJ DIGITAL ENERGY SPAIN SL. A tiempo completo

**Technical Support Engineer**

**Responsibilities**:

- Generate cases, track and resolve customer inquiries through CRM
- Answer product and technical related inquiries
- Liaise with service, sales and repair center departments to ensure customer inquiries are handled effectively
- Oversee the post installation of solar energy and ensure that systems are commissioned in accordance with the relevant standards of the sales territory
- Developing, updating and managing technical documentation for commissioning of our products and also for integration of third party electrical and communication devices with our products
- Assist in the development of technical support processes for the business
- Assist with sales exhibitions and trade shows
- Liaison with international technical support agencies

**Profile & Qualifications**:

- You have the Bachelor's degree or above, you have knowledge of electrical engineering, mechanics and other related scientific disciplines, with relevant expertise in the field of renewable energy preferred
- You have excellent written and verbal communication skills in Spanish and English - especially verbal communication skills
- You have good organizational skills, ability to work autonomously, ability to prioritize and solve problems
- You are keen to support the team members, experience in interdepartmental communication and coordination preferred
- You have Strong work ethic and proactive attitude

Tipo de puesto: Jornada completa

Sueldo: 2.500,00€-4.000,00€ al mes

Preguntas para la solicitud:

- Do you have knowledge in the field of energy/Electric power, electrical engineering?

Idioma:

- Inglés (Obligatorio)
- Español (Obligatorio)

Fecha de inicio prevista 02/05/2024



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