Support Engineer
hace 3 semanas
Descripción del empleo
¿Estás interesado/a en asumir nuevos retos? En Sixt somos líderes de mercado, seguimos creciendo y buscamos gente como tú
Actualmente necesitamos incorporar un Support Engineer (Level 2) en nuestra sede corporativa de Alcobendas (Madrid) o Palma de Mallorca. La persona seleccionada se encargará de la instalación de la infraestructura IT, ofreciendo asistencia ante cualquier incidencia IT a todas las oficinas de Sixt España.
**DO WHAT YOU LOVE**:
- Instalación y configuración de hardware informático (laptops, desktops), sistemas operativos y aplicaciones.
- Instalación y configuración de redes locales y equipos de comunicaciones.
- Resolución de incidencias IT de manera presencial, telefónica y en remoto (redes y Software nível 2).
- Configuración avanzada de herramientas SW (paquete Office) y aplicaciones corporativas.
- Coordinación con los equipos de la matriz y de la dirección de Construcción e infraestructuras de España, del mantenimiento y reposición de hardware informático (micro informática y Redes).
- Procesamientos de las solicitudes de los usuarios de nuevo hardware y software.
- Actualización de las herramientas de informes y seguimiento del rendimiento.
- Control y seguimiento de proyectos IT (Comunicaciones y Soporte aplicaciones SW), gestión de fechas y presupuestos.
**Requisitos**:
**COME AS YOU ARE**:
- Formación Profesional de Grado o Universitaria en Informática o similar.
- Experiência laboral en soporte técnico microinformático y/o redes y comunicaciones.
- Imprescindible nível alto de inglés. Se valorarán conocimientos de alemán.
- Conocimientos de redes (LAN/WAN).
- Capacidad para diagnosticar y solucionar problemas técnicos
- Familiaridad con aplicaciones de escritorio remoto y software de Helpdesk
- Conocimiento a nível experto en configuración de Sistemas operativos Windows y paquete office.
- Disponibilidad para viajar (aprox. 20%, a nível nacional)
Información adicional
**WE OFFER**:
Incorporación a la compañía líder en su sector en pleno proceso de expansión, en un puesto indefinido y de responsabilidad.
Accederás a un interesante salario por encima de convernio y numerosos beneficios sociales tales como política de retribución flexible (seguro médico, cheque restaurante y guardería), descuentos en multitud de productos (viajes, tecnología, moda...), gympass, birthday off, etc.
Y participarás en celebraciones y eventos de empresa (a nível nacional e internacional), además de actividades de team building.
**Más sobre el departamento**:
Atención, desarrolladores: la tecnología más moderna os está esperando
No compramos, lo hacemos nosotros: todos los sistemas centrales, ya sea en el campo del uso compartido de coches, alquiler de automóviles y leasing entre otros, son desarrollados y operados por la propia Sixt. El espectro técnico de nuestro departamento de SISTEMAS va desde las operaciones en la nube y en las instalaciones, hasta el desarrollo ágil de software y análisis en modernos frameworks y arquitecturas. ¿Emocionante? Entonces vente con nosotros
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