Customer Support

hace 4 meses


Palma de Mallorca, España Avedo Palma, S.A.U. A tiempo completo

**Das bieten **wir**:

- permanent employment in full time or part time
- fixed, season-independent salary from day 1, plus performance-related bonus
- option to work from home after successful induction (Canary Islands excluded as a place of work)
- uncomplicated entry into the job through professional and remunerated induction and training
- free private supplementary health insurance
- big company parties and individual team events

**Deine **Aufgaben****:

- provide 1st Line Support through phone for technical issues and hardware troubleshooting
- ticket dispatching between 2nd line support and technical team
- complete service requests
- reporting on incidents and service requests
- use of mail systems

**So bist **Du****:

- very good knowledge of Swedish and English
- good working knowledge of MS Office
- strong communication skills and service mentality
- high degree of self-motivation and willingness to learn
- ability to work independently and grasp things quickly
- All names are directed at all genders._



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