Service Desk Agent
hace 2 semanas
Barcelona
- Posted on 03/14/2023
**No. of vacancies**:
**1**
**Requirements**:
- **1 year experience in similar position**:
- **Medium Grade Training Cycle**:
- Ability to work with incident management tools
- Knowledge and experience of active directory
- Monitoring knowledge and experience
- Languages: Spanish, Catalan (advanced) and English (oral level)
**Assessable requirements**
- M365 knowledge and experience
- Additions, deregistrations, modifications
- Discharge
- Exchange
- sharepoint
- teams
- Ability to perform triage on the technologies described above, what layer does the error come from?
- web service
- ddbb service
**Schedule**
Rotating shifts 24×7:
- Mon: from 7:00 a.m. to 3:00 p.m., from 3:00 p.m. to 11:00 p.m. and from 11:00 p.m. to 7:00 a.m.
- Weekends: from 7:00 a.m. to 7:00 p.m. and from 7:00 p.m. to 7:00 a.m.
**Modality**
- face-to-face
**Salary**
- Salary: €16,500-17,500 gross/year (according to experience)
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