Hotel Chain Controller
hace 5 meses
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
The Hotel Chain Controller is focused on ensuring the accomplishment and follow up the regional chains targets in terms of rappel and investments in marketing, as well as accounting for the results of large supplier volume consolidation agreements.
Support to the YM & CM
**Responsibilities**:
- Weekly extraction of economic data warning of possible deviations on the targets. Sending follow-up reports to the chains.
- Ensure effective positioning (good competitiveness, availability, agreements with supplier income )
- Responsible for the whole procedure of creation of new hotels and its follow up.
- Reporting & Analysis.
- Preparation of several reports extracted from internal tools (Salesforce, Tableau, Atlas) to identify possible weak spots in the contracted conditions to be improved.
- Monitoring and control of campaigns, designing marketing actions for each chain and results tracking
- In charge of reconciliation and closing of the SI and MK with the chains
- Assures by daily monitoring that the G&D and supplier volume consolidation product (hotels) reaches the maximum results in terms of profit
- Identifying Business Opportunities in terms of new product, campaigns or any other in coordination with Contracting Manager
- Regular reporting to Regional Manager on actions taken and results
**Requirements**:
- 1-2 years of experience in a position with similar experience
- Native or bilingual level of the local language. Advanced level of English could be a plus.
- University degree (Tourism will be desirable) or vocational training in travel agencies
Knowledge:
- MS Office: Advanced level
- Atlas: Medium level
- Tableau: Medium / High level
- Salesforce (SRM): Medium level
Soft Skills:
- Organizational Skills
- Customer focused
- Attention to detail
- Team Work
- Negotiation/Influencing
- Effective communication
- Continuous improvement
- Analytical view
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
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