Anti-social Behaviour

hace 1 mes


Llodio, España Berneslai Homes A tiempo completo

**Working Arrangements**: Full Time
**Hours of Work**: 37 hours a week
**Status of Employment**:Permanent

This post closes at 11.59 pm on the date specified.

Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council. You’ll be joining us at a really exciting time as we’re on an ambitious transformation journey to make sure we have the right resources and people to fulfil our vision: _Creating great homes and communities with the people of Barnsley._

Our ‘3 Cs’ values are at the heart of all we do here - we promise to always put the **Customer first**, have a **Can-do** attitude to make change happen, and stay **Curious **to make sure we get things right. Working for us offers you a chance to embrace our values and play a real part in improving homes and communities throughout Barnsley.

**The Anti-Social Behaviour Team Leader role**:
As our Anti-Social Behaviour Team Leader, you will lead and direct a team of ASB Officers improving and supporting our Neighbourhoods for our tenants and the wider community via the effective management and investigation of low/medium level ASB reports.

**Key duties and responsibilities of our Anti-Social Behaviour Team Leader**:

- Responsibility for the line management of ASB Officers, providing coaching and guidance to ensure they develop their skills, knowledge and experience for the role and responsibilities and achieve their full potential
- Ensuring the team provides a responsive, proactive investigation of low/medium level ASB, addressing the root cause, ensuring where possible support has been offered and/or exhausted before escalation, preparing quality case files for escalation as appropriate
- Having operational responsibility for dealing with low/medium level ASB cases within the remit of the post, supporting Neighbourhood Officers with response to areas of community tension ensuring effective caseload management, prioritising and risk assessing accordingly
- Developing and maintaining effective professional relationships with internal and external partners to tackle and prevent ASB
- Ensuring the teams continuous improvement and increased satisfaction in relation to the management of ASB
- Operational oversight, quality assurance and audit of the teams case work to the highest quality and ensuring that residents feel supported throughout the process
- Responsibility for meeting key performance targets, by working effectively with other officers/services and by identifying any actions required as appropriate
- Providing evidence and statements as and when required and to give evidence in court

**What we’re looking for in our Anti-Social Behaviour Team Leader**:

- NVQ Level 4 or equivalent qualification with relevant experience and/or substantial relevant experience in ASB or community safety related work
- The ability to provide strong leadership and contribute to a positive working environment
- Experience in ASB or Community Safety related work
- Excellent operational knowledge of effective ASB procedures and legal tools in the control and management of such
- The ability to use initiative and work to deadlines to achieve targets
- The ability to understand community issues as well as current housing issues.

**What you might be asking is, why work for us?**

We are proud to be an IIP Gold Accredited Organisation and we put our people first By joining Berneslai Homes, you will have access to a wide range of employee benefits including:

- Flexible Working Packages
- Excellent Pension Scheme
- Discounted Gym Membership
- Health & Wellbeing Checks
- Fantastic Training and Development Opportunities

**Key Dates
**Further Information
For an informal discussion about this role, please contact Tracey Powers, Tenants First Service Manager, on 01226787181

CVs will not be accepted.


  • Anti-social Behaviour

    hace 2 semanas


    Llodio, Álava, España Berneslai Homes A tiempo completo

    Salary: £34,723 to £37,261Working Arrangements: Full TimeHours of Work: 37 hours a weekStatus of Employment:PermanentThis post closes at 11.59 pm on the date specified.Berneslai Homes are a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Metropolitan Borough Council. Working for us offers you a chance to...

  • Anti-social Behaviour

    hace 2 semanas


    Llodio, Álava, España Berneslai Homes A tiempo completo

    Salary: £34,723 to £37,261Working Arrangements: Full TimeHours of Work: 37 hours a weekStatus of Employment:PermanentThis post closes at 11.59 pm on the date specified.Berneslai Homes are a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Metropolitan Borough Council. Working for us offers you a chance to...

  • Anti-social Behaviour

    hace 4 semanas


    Llodio, España Berneslai Homes A tiempo completo

    **Salary**: £34,723 to £37,261 **Working Arrangements**: Full Time **Hours of Work**: 37 hours a week **Status of Employment**:Permanent This post closes at 11.59 pm on the date specified. Berneslai Homes are a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Metropolitan Borough Council. Working for us...

  • Anti-social Behaviour

    hace 4 semanas


    Llodio, España Berneslai Homes A tiempo completo

    **Working Arrangements**: Part Time **Hours of Work**: 18.5 hours a week **Status of Employment**:Permanent This post closes at 11.59 pm on the date specified. At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities...

  • Housing Coach

    hace 1 semana


    Llodio, España Berneslai Homes A tiempo completo

    **Salary**:£27,344 to £30,151 **Working Arrangements**: Full Time **Hours of Work**:37 hours per week **Status of Employment**:Permanent This post closes at 11.59 pm on the date specified. Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council. You’ll be joining us at a really...

  • Housing Coach X2

    hace 1 semana


    Llodio, España Berneslai Homes A tiempo completo

    **Salary**:£27,344 to £30,151 **Working Arrangements**: Full Time **Hours of Work**:37 hours per week **Status of Employment**:Fixed Term for 12 months This post closes at 11.59 pm on the date specified. Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council. You’ll be joining...

  • Neighbourhood Officer

    hace 2 semanas


    Llodio, Álava, España Berneslai Homes A tiempo completo

    Salary: £27,344 to £30,151 (pro-rata)Working Arrangements: Part TimeHours of Work: 18.5 HoursStatus of Employment:Fixed Term until 31 August 2023This post closes at 11.59 pm on the date specified.Berneslai Homes are a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Metropolitan Borough Council. Working...

  • Housing Coach X2

    hace 2 semanas


    Llodio, Álava, España Berneslai Homes A tiempo completo

    Salary:£27,344 to £30,151Working Arrangements: Full TimeHours of Work:37 hours per weekStatus of Employment:Fixed Term for 12 monthsThis post closes at 11.59 pm on the date specified.Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council.You'll be joining us at a really exciting...


  • Llodio, Álava, España Berneslai Homes A tiempo completo

    Salary: £27,344 to £30,151Working Arrangements: Full TimeHours of Work: 37 hours a weekStatus of Employment:PermanentThis post closes at 11.59 pm on the date specified.Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council.You'll be joining us at a really exciting time as we're on...

  • Neighbourhood Team Leader

    hace 4 semanas


    Llodio, España Berneslai Homes A tiempo completo

    **Salary**: £38,296 to £41,496 **Working Arrangements**: Full Time **Hours of Work**: 37 hours a week **Status of Employment**:Permanent This post closes at 11.59 pm on the date specified. Berneslai Homes are a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Metropolitan Borough Council. Working for us...

  • Neighbourhood Team Leader

    hace 2 semanas


    Llodio, Álava, España Berneslai Homes A tiempo completo

    Salary: £38,296 to £41,496Working Arrangements: Full TimeHours of Work: 37 hours a weekStatus of Employment:PermanentThis post closes at 11.59 pm on the date specified.Berneslai Homes are a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Metropolitan Borough Council. Working for us offers you a chance to...

  • Neighbourhood Team Leader

    hace 2 semanas


    Llodio, Álava, España Berneslai Homes A tiempo completo

    Salary: £38,296 to £41,496Working Arrangements: Full TimeHours of Work: 37 hours a weekStatus of Employment:PermanentThis post closes at 11.59 pm on the date specified.Berneslai Homes are a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Metropolitan Borough Council. Working for us offers you a chance to...