Housing Coach

**Salary**:£27,344 to £30,151
**Working Arrangements**: Full Time
**Hours of Work**:37 hours per week
**Status of Employment**:Permanent

This post closes at 11.59 pm on the date specified.

Berneslai Homes is a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Council. You’ll be joining us at a really exciting time as we’re on an ambitious transformation journey to make sure we have the right resources and people to fulfil our vision: _Creating great homes and communities with the people of Barnsley.Our ‘3 Cs’ values are at the heart of all we do here - we promise to always put the **Customer first**, have a **Can-do **attitude to make change happen, and stay **Curious **to make sure we get things right. Working for us offers you a chance to embrace our values and play a real part in improving homes and communities throughout Barnsley.

**The Housing Coach role**:
We have an exciting opportunity for **two **people to join us as Housing Coaches as part of our award-winning Tenants First team. We recognise that we have some customers who need that extra support, as well applicants who need support to help manage a successful tenancy right from the start.

Our Housing Coaches provide valuable support to applicants pre and post tenancy to help sustain their tenancies. You'll also identify those tenancies where tenants are struggling to manage because of domestic violence, hoarding and self-neglect, anti-social behaviour where they are putting their tenancies at risk.

***

**_This role is part funded by the European Social Fund_**

**Key duties and responsibilities of our Housing Coach**:

- Support eligible applicants to access housing appropriate to their needs
- Work with and prepare applicants and new tenants to understand the responsibilities involved when taking on and managing a successful tenancy to include finances, tenant / landlord responsibilities, community cohesion etc
- Undertake a holistic needs and risk assessment of eligible applicants, tenants and their families in order to inform recommended intervention
- Develop and implement holistic, solution focussed support plans with eligible applicants and new tenants along with partner agencies where necessary
- Work with our eligible applicants and tenants to identify their life goals, employment skills and aspirations for work / training. Help them to achieve these aspirations, referring to appropriate agencies for help & support
- Monitor eligible introductory tenancies and initiate any actions necessary during the initial 4 week period until handover to Neighbourhood Officer's in accordance with procedures
- Ensure seamless handover to Neighbourhoods service at the end of the support period, to include a tenancy sustainability plan

**What we’re looking for in our Housing Coach**:

- Level 3 qualification or equivalent, relevant experience
- Experience of working in social housing
- Ability to use initiative and work to deadlines to achieve targets
- Ability to produce accurate case management information, including support plans, legal documentation, etc
- Ability to travel as necessary to meet the needs of the post

**What you might be asking is, why work for us?**

We are proud to be an IIP Gold Accredited Organisation and we put our people first By joining Berneslai Homes, you will have access to a wide range of employee benefits including:

- Agile Working Packages
- Excellent Pension Scheme
- Discounted Gym Membership
- Health & Wellbeing Checks
- Fantastic Training and Development Opportunities

**Key Dates**

These dates are TBC.

**Further Information**

For an informal discussion about this role, please contact Dominic Dimanna, Tenants First Team Leader on 01226 787181.

CVs will not be accepted.