Index Exchange España-partner Development Manager

hace 2 meses

Madrid, España IAB Spain A tiempo completo

**About Index Exchange**: Index is a global advertising marketplace enabling media owners to grow their revenue by helping marketers reach consumers across every screen. We’re a proud industry pioneer with nearly 20 years of experience accelerating the evolution of ad technology for the world’s leading experience makers.Index is an exciting and fast-paced place to work, and our company is built on our values of change, support, learning and teaching, trust, and intention. We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward. We have more than 500 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.Are you ready to join the programmatic evolution?Index Exchange is seeking a dynamic.

Partner Development Manager to join our growing, collaborative team in Spain. This role will focus on growing revenue for top tier publishers via our real time programmatic exchange. The Partner Development Manager will work closely with our entire Partner Services team to support the growth strategy for our supply client relationships across Spain.It is the Partner Development Manager’s job to ensure that Index exceeds our publishers’ expectations by providing excellent service to our partners. The ability to work independently and to be responsible, enthusiastic, proactive and self-motivated is a must. You will use your knowledge and your understanding of Indexs offering to position complex, innovative, real-time media trading solutions as simple, accessible and easy to understand. As a publisher advocate, you will track, resolve and/or escalate client issues while communicating updates and managing expectations both internally and externally. In order to contribute to the culture of learning and growth at Index, as you develop your expertise we’ll look to you to participate in regular knowledge share sessions with the team to both teach and learn new strategies for optimizing and enhancing campaign performance.

**What We’re Looking For Knowledgeable**: Depth of knowledge of ad tech including advertising/publisher business models, technical understanding of ad serving, wrapper technology, header bidding, media trading, RTB and/or other related advertising technology is absolutely essential Collaborative: You’ll need to work cross-functionally with other Index Exchange Supply, Demand and Technical teams to implement operational strategies, create feedback/insight/reports and document new processes to help improve the partner experience Service: As you learn our business we’ll look to you to identify actionable insights and new opportunities for our partners to increase revenue and drive greater marketplace demand.

Here’s What You’ll Be Doing

The Partner Development Manager will oversee the complete life-cycle of the publisher from the moment they sign the contract with Index - including onboarding and integration, through to daily management, strategic planning, education, and insight sharing.

The customer service experience will center entirely around the Partner Development team who will share accountability for maximizing revenue potential while acting as the primary contacts and project managers for all customer needs — pre-sales support, onboarding, client UI walk-throughs, ongoing relationship & yield management and quarterly business planning

Leveraging skills in project management to collaborate with Partner Services team to ensure consistent, and clear strategic execution of publisher retention and growth strategies

Lead publisher strategy by monitoring & analyzing key performance trends, and optimizing open and private marketplace performance

Perform operational tasks, daily performance monitoring, and custom report creation and utilize Salesforce to ensure tracking and all account information is consistently updated and maintained.

Here’s What You Need

Experience managing clients in a client facing role managing end-to-end accounts, with revenue tied KPIs based on retention, growth, and continuous communication

Goal oriented approach to your clients — you are constantly seeking an opportunity to add value, build relationships, and deliver actionable insights that grow revenue for your clients

In depth knowledge of the online advertising industry including technology solutions, advertising/publisher and network business models, technical understanding of ad serving, media trading, RTB and/or related advertising technology

A Bachelor’s Degree from an accredited university, preferably in a business, marketing, communications or technology related field

A proficiency for data-driven decision making and an educational pedigree.

Why You’ll Love Working Here

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