Customer Account Manager

hace 3 semanas

Bilbao, España GEODIS A tiempo completo

**General information**:
**Legal entity **:GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 170 countries and more than 49,400 employees, GEODIS is ranked no. 6 in its sector across the world. In 2022, GEODIS generated €13.7 billion in revenue. GEODIS is a company owned by SNCF Group.
This position is also open to anyone recognized as a disabled worker.

**Reference **:2024-13365

**Line Of Business**:
ROAD TRANSPORT

**Position description**:
**Type of assignment**:
Full-time Regular

**Function**:
Operational activities - Customer Service

**Job title**:
CUSTOMER ACCOUNT MANAGER - NAVARRA M/F

**Job description**:
GEODIS' vision is to be the growth partner for its clients. As a logistics company, we achieve this through proven expertise across our five lines of business: Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express and Road Transport. Our emphasis on excellence in these areas has made us a worldwide supply chain leader, committed to helping clients overcome their logístical constraints.

At Geodis Road Transport we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

What You'll Do
- Develop process and system improvements to continually raise the bar of execution
- Direct, manage and execute daily operations in support of our International customer base
- Participate in the development, implementation and automation of critical business processes and tools used to track sales process, forecasting, pipeline management and performance
- Work with customers to continually seek new solutions for their logistics challenges
- Manage any issues that come up in the normal operation of freight movement
- Be able to speak to core operational and growth metrics with the management team
- Serve as a partner to our sales team anticipating challenges and presenting solutions to support Geodis RT's objectives

**Applicant's profile**:
What You'll Need
- An undergraduate degree or 2+ years of equivalent experience in a professional experience focused on process and operational improvement
- Demonstrated ability to solve complex problems under pressure
- Innovative mindset focused on doing things better, faster, more efficiently
- Ability to collaborate and work with a highly diverse set of customers, transportation partners, and internal partners
- Passion for the service needs of our customers and transportation partners
- Analytical and critical thinking ability
- Strong communication and organizational skills
- The ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
- Bachelor's Degree or equivalent experience
- Project management experience, coursework or certification a plus

**Working time (%)**:
100

**Position location**:
**Position place**:
Europe, Spain, Navarra, Comunidad Foral de

**Location**:
Noain

**Minimum level of education required**:
BACHELOR'S DEGREE

**Years of experience in similar position**:
Junior (1 to 5 years of experience)

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